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Brand Compliance & Publisher Operations Coordinator - URGENT HIRING

Brand Compliance & Publisher Operations Coordinator - URGENT HIRING

C9 StaffMakati City, National Capital Region, PH
30+ days ago
Job type
  • Quick Apply
Job description

BRAND COMPLIANCE & PUBLISHER OPERATIONS COORDINATOR

Job Title : Brand Compliance & Publisher Operations Coordinator

Job Category : Full-Time (40 hours per week)

Job Location : 100% work-from-home

Job Schedule : Mondays through Fridays, 9 : 00 AM - 6 : 00 PM Eastern Time

About Us :

At C9 Staff, weโ€™re passionate about connecting exceptional Filipino professionals with stable, global clients who truly value long-term relationships. As a freelancer in the Philippines, we understand your need for stability. Thatโ€™s why we focus exclusively on long-term clients who value enduring partnerships. This approach ensures you have consistent opportunities to work on innovative projects with dynamic teams, providing the security and growth potential you seek. ๐ŸŒŸ

We donโ€™t just offer jobs; we offer career paths. Most of our clients stay with us for at least 4-5 years, so if youโ€™re selected and find your perfect fit, youโ€™re in it for the long haul! Imagine being recognized as a top performer and getting an all-expenses-paid trip to the US to visit your client. Or starting as a Data Entry Specialist and growing into a Data Analyst role over the years! These are just some of our success stories that make us more than just a remote staffing agency.

At C9 Staff, we donโ€™t treat our team as mere headcounts; we root for your growth and success every step of the way. ๐Ÿš€

So, are you ready to be our next success story? ๐Ÿ˜Š

The Opportunity :

Join our team as a Brand Compliance & Publisher Operations Coordinator , where your detail-oriented mindset and organizational skills will play a crucial role in ensuring advertising compliance and seamless publisher operations. This role involves working closely with the compliance specialist to monitor email campaigns, track issues, and support operational workflows while maintaining data accuracy and system efficiency.

Compliance Monitoring Support :

  • Daily Campaign Oversight ๐Ÿ“Š : Assist the compliance specialist with monitoring third-party email campaigns, social media, and other advertising channels
  • Issue Logger ๐Ÿ“ : Review emails and document compliance issues in tracking systems with precision
  • Non-Compliance Identifier ๐Ÿ” : Detect non-compliant activities, such as missing opt-out links or unapproved creatives, and escalate as necessary
  • Manual Checker โš™๏ธ : Conduct manual compliance checks to ensure accurate reporting and resolution
  • Tracker Manager ๐Ÿ“‚ : Maintain tracking systems for publisher activity, suppression file downloads, and global opt-outs

Publisher Operations :

  • Contact Organizer ๐Ÿ“ž : Maintain and update publisher contact information, ensuring accuracy and reducing duplicates
  • CRM Specialist ๐Ÿ—„๏ธ : Consolidate duplicate publishers or aliases within CRM systems
  • Correspondence Logger โœ‰๏ธ : Log email correspondence with publishers and ensure records are up-to-date
  • Automation Troubleshooter ๐Ÿš€ : Monitor and resolve issues in automated workflows to maintain efficiency
  • Board Auditor ๐Ÿ› ๏ธ : Audit and organize project management boards (e.g., Monday.com) to ensure data integrity
  • Workflow Builder ๐Ÿ”— : Create workflows, custom fields, and automations for campaign setups
  • Metrics Reporter ๐Ÿ“ˆ : Generate and share detailed reports on publisher activity, correspondence, and compliance metrics
  • Operational Task Management :

  • Timeline Tracker ๐Ÿ•’ : Monitor timelines, deliverables, and workflows across multiple tools to ensure deadlines are met
  • Task Follow-Up Expert โœ… : Collaborate with internal teams to confirm task ownership and timely completion
  • Action Item Tracker ๐Ÿ“‹ : Recap meetings, log action items, and track progress to ensure all tasks are completed
  • Cross-Department Collaborator ๐Ÿค : Work across departments to align priorities and project needs effectively
  • Data Integrity and Reporting :

  • Report Compiler ๐Ÿ“Š : Compile reports on compliance and publisher operations for internal use
  • Metrics Analyst ๐Ÿ“ˆ : Track and analyze key metrics to identify trends and areas for improvement
  • Process Enhancer โš™๏ธ : Identify and recommend opportunities for improving workflows, processes, and systems
  • Who You Are :

  • Detail Detective ๐Ÿ” : Exceptionally organized with a sharp eye for spotting compliance issues across various channels.
  • Tool Proficient ๐Ÿ› ๏ธ : Familiarity with compliance tools like Optizmo and Lashback is preferred, but training will be provided. Comfortable using monitoring tools such as Google Alerts and performing manual checks when necessary.
  • Regulations Savvy โš–๏ธ : You understand email marketing regulations like CAN-SPAM and paid media compliance requirements and can apply these effectively to your work.
  • Effective Communicator ๐Ÿ—ฃ๏ธ : You have excellent written and verbal communication skills, making it easy to collaborate with publishers and report findings to the team.
  • Proactive and Adaptable ๐ŸŒŸ : Youโ€™re quick to identify non-compliance, escalate when needed, and adapt to new tools or processes to ensure standards are met.
  • Team-Oriented ๐Ÿค : You work well with others, contributing to a collaborative environment while staying focused on delivering high-quality compliance oversight.
  • Our Ideal Team Member :

  • Cares Deeply โค๏ธ : Demonstrates a genuine interest in their work, as it reflects in the quality of the output
  • Commits Fully ๐Ÿ“ : Ensures tasks are completed as promised, without unnecessary delays
  • Communicates Clearly ๐Ÿ—จ๏ธ : Maintains clear and prompt communication with project managers and teammates
  • Radiates Positivity ๐ŸŒž : Brings a can-do spirit to work, fostering a supportive and upbeat team environment
  • Collaborates Willingly ๐Ÿค : Works closely with cross-functional teams, including designers and project managers
  • Seeks Growth ๐ŸŒฑ : Commits to personal and professional development, staying updated with industry trends
  • Requirements

  • At least 50 mbps stable Internet connection
  • Back-up internet
  • At least 8GB RAM
  • Core i5 or higher processor
  • Perfectly working webcam
  • Perfectly working mic and audio
  • Organized Workstation
  • Benefits

  • 100% Work from Home ๐Ÿ’ฏ
  • Monthly Grocery Allowance
  • Monthly Internet Allowance
  • Monthly Electricity Allowance
  • Personal Medical Insurance
  • Personal Dental Insurance
  • Paid Leaves
  • Paid Holidays
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    Compliance โ€ข Makati City, National Capital Region, PH

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