Field Technician

Key Responsibilities

Installation and Configuration : Setting up and configuring new hardware and software at customer locations.

Maintenance and Testing : Conducting routine inspections, maintenance, and quality checks to ensure optimal equipment performance.

Troubleshooting and Repair : Diagnosing and resolving technical problems, repairing faulty equipment, and replacing parts as needed.

Customer Service : Communicating with clients in a professional manner, providing technical support, and advising on equipment use.

Documentation : Completing detailed service reports, documenting repairs, and managing paperwork accurately.

Inventory Management : Maintaining stock of replacement parts and equipment, ensuring all tools are in good working condition.

Skills and Qualifications

Technical Aptitude : Expertise in troubleshooting, electrical testing, mechanical systems, and the ability to read diagrams and manuals.

Communication Skills : The ability to explain complex technical information clearly to clients and build strong customer rapport.

Problem-Solving Abilities : Strong analytical skills to identify and resolve technical issues efficiently.

Adaptability : Flexibility in work schedule and the ability to adapt to various client environments.

Physical Fitness : Ability to perform tasks requiring physical strength, such as lifting heavy objects.

Driver's License : Essential for travel to various job sites and customer locations.