Talent.com
Technical Support Advisor
Technical Support AdvisorTDCX • Philippines
Technical Support Advisor

Technical Support Advisor

TDCX • Philippines
30+ days ago
Job description

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work with TDCX

  • Attractive remuneration and great perks
  • Comprehensive medical, insurance, and social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive work culture that enables your future
  • Easy-to-access location with direct public transport links
  • Flexible working arrangements
  • Coaching and mentoring from experts in your field
  • Join a global company, winner of hundreds of industry awards

What is your mission?

  • Responds and addresses customers` problems in a timely manner utilizing our support system
  • Supports customer in a high quality, engaging, and empathetic 1 : 1 discussion. Troubleshoot technical issue if required.
  • Utilizes proprietary and external tools and resources to identify and resolve customers` inquiries
  • Provides feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
  • Understands the technical back end and operations of our project
  • Improves and expands technical knowledge and familiarity with technical issues to better assist customer
  • Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
  • Who are we looking for?

  • Candidate must possess at least a Diploma, Advanced / Higher / Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
  • Preferably with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
  • Possesses strong time management skills and motivated to exceed expectations.
  • Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
  • Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation)
  • Proficient with day-to-day usage of computers and mobile phones (eg. familiar with e-mail, basic internet / hardware troubleshooting, mobile app installation and payments, etc).
  • Excellent verbal and written communication skills in English and the language of the supporting market.
  • About TDCX

    Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

    With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20, employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit .

    Create a job alert for this search

    Technical Support Advisor • Philippines

    Similar jobs
    Affiliate Assistant

    Affiliate Assistant

    GrowthAssistant • PH
    Quick Apply
    Join GrowthAssistant as an Affiliate Assistant!.About This Job Ready to take your affiliate marketing expertise to the next level?. Join GrowthAssistant as an Affliate Assistant and play a pivotal r...Show more
    Last updated: 30+ days ago
    Senior Product Manager

    Senior Product Manager

    Med-Metrix, LLC • , , Philippines, Philippines
    Posted Tuesday, February 10, 2026 at 4 : 00 PM.Join our dynamic team and make a meaningful impact in the healthcare industry. Enjoy competitive benefits upon hire, ongoing professional development, an...Show more
    Last updated: 3 days ago • Promoted
    Tier III Support Technician

    Tier III Support Technician

    ScalableOS • NCR, 00, ph
    Quick Apply
    Managed Services team supporting nonprofit organizations.This role is responsible for handling escalated technical issues, client portal requests, and email-generated tickets and alerts while deliv...Show more
    Last updated: 20 hours ago • New!
    Affiliate Administrator

    Affiliate Administrator

    GrowthAssistant • PH
    Quick Apply
    Join GrowthAssistant as an Affiliate Administrator!.About This Job Ready to take your affiliate marketing expertise to the next level?. Join GrowthAssistant as an Affiliate Administrator and play a ...Show more
    Last updated: 30+ days ago
    Technology Support Specialist

    Technology Support Specialist

    ScalableOS • NCR, 00, ph
    Quick Apply
    The Technology Support Specialist is both foundational and mission critical within the Company.This fully remote role combines the core responsibilities of first touch ticket triage, initial techni...Show more
    Last updated: 20 days ago
    Technical Integration Specialist

    Technical Integration Specialist

    goFLUENT • Philippines
    Quick Apply
    FLUENT, headquartered in Geneva, Switzerland, is the world’s leading B2B provider of hyper-personalized solutions that accelerate language skills by blending technology, content and virtual human i...Show more
    Last updated: 30+ days ago
    AVP, Total Rewards PH

    AVP, Total Rewards PH

    Cobden & Carter International • , , Philippines, Philippines
    A leading consumer financial services firm is looking for an Assistant Vice President of Total Rewards.Reporting directly to the Vice President of Total Rewards, you will help develop and implement...Show more
    Last updated: 30+ days ago • Promoted
    Chinese (Hong Kong) Linguistic Projects (Remote)

    Chinese (Hong Kong) Linguistic Projects (Remote)

    Sigma Group • Philippines, PH
    Quick Apply
    Help shape the future of ethical AI.AI – Shaping the Future of Artificial Intelligence.Sigma is a leading global technology company specializing in data collection and annotation for Artificial Int...Show more
    Last updated: 30+ days ago
    Hybrid Security Risk & Compliance Advisor

    Hybrid Security Risk & Compliance Advisor

    Trades Workforce Solutions • , , Philippines, Philippines
    A consulting firm in the Philippines is seeking a professional for client relationship management and risk assessments.The role involves maintaining high-quality service delivery, conducting onsite...Show more
    Last updated: 5 days ago • Promoted
    Client Support Associate - Expression of Interest

    Client Support Associate - Expression of Interest

    OSOME • Philippines
    Quick Apply
    We believe that entrepreneurs are society's problem solvers.They see opportunities in complexities and drive us towards progress. Osome doesn't want entrepreneurs to be distracted from the important...Show more
    Last updated: 22 days ago
    Solutions Architect

    Solutions Architect

    ASG Platform • , , Philippines, Philippines
    Year AI-Driven Solution Architect Residency (Paid, Remote – Philippines).Full-Time, Company-Sponsored Residency (Independent Contractor). Additional benefits after Year 1 : HMO, second internet allow...Show more
    Last updated: 30+ days ago • Promoted
    Sales and Application Leader - Medical IVD

    Sales and Application Leader - Medical IVD

    Fujifilm Philippines Inc. • Philippines, Philippines, Philippines
    Quick Apply
    Drive IVD Sales Result by means of providing academic support and train sales team / distributors / accounts including their employees. It is inherent to this role the creation of presentation materi...Show more
    Last updated: 22 days ago
    Healthcare Sales Development Representative | Remote Growth Starter

    Healthcare Sales Development Representative | Remote Growth Starter

    ClearDesk, LLC • NCR, 00, ph
    Quick Apply
    Do you enjoy connecting with potential partners and turning outreach into meaningful relationships? Want a role where your communication drives real impact and growth? You'll have the flexibility t...Show more
    Last updated: 30+ days ago
    Technical Delivery Manager

    Technical Delivery Manager

    Huzzle.com • , , Philippines, Philippines
    About Huzzle : At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, an...Show more
    Last updated: 9 days ago • Promoted
    Technical Delivery Manager

    Technical Delivery Manager

    Cloud Assess • , , Philippines, Philippines
    Get AI-powered advice on this job and more exclusive features.Cloud Assess is a leading SaaS platform designed to power competency-based training, assessment, and workforce development.We help orga...Show more
    Last updated: 30+ days ago • Promoted
    Clinical Application Specialist

    Clinical Application Specialist

    Fujifilm Philippines Inc. • Philippines, Philippines, Philippines
    Quick Apply
    Provides clinical end-user application training after machine installation.Provides clinical end-user application refresher training upon request. Consults Regional / HQ Support for critical equipment...Show more
    Last updated: 3 days ago
    Senior Project Finance Advisor - Infra & Renewables (Remote)

    Senior Project Finance Advisor - Infra & Renewables (Remote)

    Gridlines • , , Philippines, Philippines
    A growing financial advisory firm is seeking a Junior Director / Associate Director to lead financial modelling and deal execution in the Infrastructure and Renewables sectors.The ideal candidate wil...Show more
    Last updated: 2 days ago • Promoted
    Phone Support Technician

    Phone Support Technician

    ScalableOS • NCR, 00, ph
    Quick Apply
    This role requires strong Microsoft 365 and Google Workspace experience.Respond to inbound support calls.Diagnose and resolve Tier 1 & Tier 2 issues. Provision and deprovision users.Maintain acc...Show more
    Last updated: 20 hours ago • New!