ISO and Compliance Officer

Specific Duties and Responsibilities :

ISO :

• ISO Compliance : Ensuring the organization’s compliance with relevant ISO standards, such as ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 45001 (Occupational Health & Safety Management), etc.
• Documentation : Developing, maintaining, and updating documentation related for ISO standards, including quality manuals, procedures, work instructions, forms and records.
• Training & Education : Conducting training programs and workshops to educate employees about ISO standards, their requirements, and best practices for compliance.
• Audits & Assessments : Planning and conducting internal audits to assess compliance with ISO standards. Identifying areas of non-compliance, documenting findings, and recommending corrective actions to address gaps.
• Continuous Improvement : Collaborating with different departments or teams to identify opportunities for process improvements, cost reductions, and quality enhancements based on ISO standards.
• Risk Management : Assisting in the identification, assessment, and mitigation of risks associated with ISO compliance, ensuring that appropriate controls are in place to manage those risks effectively.
• Communication & Coordination : Facilitating communication and coordination between various stakeholders, including management, employees and external auditors, to ensure a smooth implementation and maintenance of ISO standards.
• Up-to-date Knowledge : Staying updated with the latest revisions, changes, and developments in ISO standards and related industry practices. Sharing relevant information with the organization and making recommendations for adaptation.
• Certification Process : Preparing the organization for external ISO certification audits, coordinating with certification bodies, and assisting in the certification process.
• Performance Monitoring : Tracking key performance indicators (KPIs) and metrics related to ISO compliance, analysing data, and preparing reports for management review.
• Translating highly technical information into simple terms to facilitate understanding of target readers / audience.
• Explaining complex ideas in a step-by-step manner / logical sequence to facilitate ease of understanding.
• Regular checking and updating of stored information (files, records, documentation, etc.) for accuracy and relevance.
• Regular monitoring and updating of documents and records for storage, retention and disposal
• Ensuring that copies of minutes of the meeting have been recorded and filed.

Compliance :

Minimum Competency Standards :