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Pure Non-voice / Back Office / Chats / Emails - Healthcare Campaign

Pure Non-voice / Back Office / Chats / Emails - Healthcare Campaign

IOPEX Technologies PhilippinesTaguig, National Capital Region, PH
30+ days ago
Job description

Great Passion. Great vision. Great People. Be an iOPEXian today!

We are looking for awesome professionals who wants to join our #iopexhappyatwork team!

  • Document Specialist Healthcare (US Non-Voice Account) | At least 6 months of BPO experience
  • Customer Service Healthcare (US Voice Account) | At least 1 year of voice account experience

Responsibilities

  • Provide exceptional customer service support through various non-voice channels, such as email, chat, and web forms
  • Respond to customer inquiries, complaints, and requests in a timely and efficient manner
  • Assist customers with a wide range of healthcare-related tasks, including benefit verification, claims processing, and account management
  • Maintain detailed records and documentation to support the customer service process

    • Qualifications :

  • Senior High School or High school old curriculum graduates with good communications are welcome to apply
  • Should be willing to work onsite on a shifting in BGC, Taguig
  • At least 6 month of BPO experience for non-voice account
  • At least 1 year of BPO experience for voice account

    • Other info :

  • Application Process : 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
  • Work set up : Onsite
  • Schedule : Shifting

    • What's in it for you?

    Our people enjoy some amazing perks, check out a few below :

  • Competitive salary package
  • Exciting employee engagement activities
  • Stability (Continuously getting pioneer accounts)
  • Learning sessions every week
  • Fast career growth
  • Accessible location
  • HMO
  • Leave credits / Leave conversions
  • Night differential
  • Uncapped annual appraisal
  • 2 days off

    • And most importantly, you’ll be part of a growing company with dynamic and engaging team.

    Create a job alert for this search

    Healthcare • Taguig, National Capital Region, PH

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