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Contact Center Process Associate
Lewis Glanz ConsultingTaguig, National Capital Region, PH23 hours ago
Job descriptionAmenable to work onsite at either McKinley West, Taguig or SM MOA Complex, Pasay Willing to work Australian business hours
The Customer Service Team Member is the first point of contact for customers, for delivering
exceptional service and support. This role involves handling inquiries, resolving issues, and
maintaining customer satisfaction across various communication channels such as phone or chat.
Skills and Qualifications :
- Excellent English communication skills with customer centricity
- Must have the ability to identify and resolve customer issues and complaints efficiently
- Team player with a positive attitude
- At least 1.5 years Customer Service experience, preferably in banking / cards LOB
- College graduate
Details :
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Center • Taguig, National Capital Region, PH