Director, APAC IT

Overview

Tarro Manila, National Capital Region, Philippines. We are looking for an experienced Director, APAC IT to own the development, integration, administration, support, and overall health of our corporate technology and applications. You will be managing a global team of IT engineers, administrators, and support staff, as well as being a significant hands-on contributor. This position is onsite at our offices in Manila (Pasig City) or Dumaguete, with typical working hours from 5AM until 2PM, Tuesday through Saturday, Asia / Manila time (GMT +8). Working hours may sometimes flex with the needs of the business. This role requires approximately 30% travel, and will spend two weeks per quarter in each of our two APAC offices outside the role’s home office (three APAC offices total). This position reports to the Head of Global IT and Security.

What You Will Accomplish

• Lead our IT Engineering function, with responsibility for both existing and green-field corporate technology
• Manage a team of IT engineers, administrators, and support staff
• Implement, maintain, and extend corporate applications for productivity, security, and connectivity, including line-of-business systems owned by cross-functional peers
• Create an environment of rapid iteration on projects with cross-functional peers
• Give regular and clear feedback around direct reports’ performance
• Foster decision making on the team, but make final decisions when necessary
• Set and manage technology consumers’ expectations
• Participate in production support incidents and hold team accountable for doing application support and resolving incidents
• Develop and enforce IT policies and practices
• Resolve issues escalated by technicians and engineers
• Provide support and guidance to users via service management tools

One Year Deliverables

About You

Bonus Points

If you do not meet all the requirements listed above which candidates rarely do, don't worry. We still encourage you to apply!

Tarro is committed to hiring the best team to empower small businesses to thrive. We believe that a diverse workforce is paramount to our success. We welcome talent from all backgrounds - including but not limited to - race, sexual orientation, gender identity, age, nationality, religion, veteran status, political affiliation, and disability.

Details

Referrals increase your chances of interviewing at Tarro by 2x. Get notified about new Director of Information Technology jobs in Manila, National Capital Region, Philippines.

Tarro is an equal opportunity employer. We value diversity and encourage applications from all qualified individuals.

#J-18808-Ljbffr