Account Manager, Philippines, Fintech

Optasia  is a fully enabled B2B2X  financial technology platform  covering scoring, financial decisioning, disbursement and collection. We are committed to enabling financial inclusion for all.  We are changing the world our way .

We are looking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment. As an Account Manager you will represent Optasia's full range of products and services, identifying cross-selling opportunities and ensuring delivery of our customer promise.

What you will do

• Build and maintain productive, long-term relationships with stakeholders within customer organizations.
• Monitor market trends and competitors to identify opportunities and optimize service performance.
• Continuously assess, clarify, and validate customer needs, including roadmaps, and project requirements.
• Provide regular reporting on product trends, opportunities, project progress, and potential risks to the customer.
• Proactively lead strategic account planning processes to develop mutual performance objectives and financial targets.
• Drive solution-oriented initiatives that address customer challenges and deliver measurable results.
• Achieve assigned service performance targets, including SLA compliance and financial goals.
• Collaborate with internal teams to meet account performance objectives and exceed customer expectations, including support for timely payments collection, reconciliation processes and project delivery escalations
• Maintain high levels of customer satisfaction through exceptional service delivery.

What you will bring

Will be considered as plus

Why you should apply

What we offer :

💸 Competitive remuneration package

🏝 Extra day off on your birthday

💰 Performance-based bonus scheme

📲 💻 All the tech gear you need to work smart

Optasia’s Perks :

🎌 Be a part of a multicultural working environment

🎯 Meet a very unique and promising business and industry

🌌 🌠 Gain insights for tomorrow market’s foreground

🎓 A solid career path within our working family is ready for you

📚 Continuous training and access to online training platforms

Optasia’s Values 🌟

#1 Drive to Thrive :  Fully dedicated to evolving. We welcome all challenges and learning opportunities.

#2 Customer-First Mindset :  We go above and beyond to meet our partners’ and clients’ expectations.

#3 Bridge the Gap :  Knowledge is shared, information is exchanged and every opinion counts.

#4 Go-Getter Spirit :  We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.

#5 Together we will do it :  We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.