Italian Technical Support Specialist (Free Processing of Work Visa)

BENEFITS : Sick Leave

Vacation Leave

Free Visa Processing

Healthcare Insurance (HMO) & Life Insurance coverage

Allowances

Night Differential

Retirement Plan

13th Month Pay

Government mandated Benefits

Other benefits will be discussed during the job offer JOB DETAILS : Company Profile : This is one of the biggest and most well-known contact centers in the Philippines. This company specializes in providing IT, Consulting, and Operations support.

Position : Italian Technical Support Specialist

Industry : BPO Company

Location : BGC, Taguig City

Salary : Negotiable

Schedule : Shifting

Work Set-up : Onsite

Requirements :

Preferably Bachelor Degree holder of any course

Fluent in both Italian and English

At least 1 year of experience in Customer Service or Technical Support

Preferably with knowledge in PHP, Java, .Net, and other Programming Languages but not required

Amenable to work in shifting schedule

Willing to work in any of the following : Taguig, Mandaluyong, Makati, and Quezon City

Responsibilities :

Responsible for providing technical support in developing applications

Escalate developer concerns to the next level

Troubleshoot technical inquiries

Explaining the procedure on how the applications were developed

Recruitment Process :

Resume screening

HR interview

Online Assessment

Italian language assessment

Project Manager’s Interview

Final Interview

Job Offer