Business Analyst (EMEA)

The Role

• Elicit requirements using interviews, document analysis, requirement workshops, surveys, site visits, business process descriptions, task and workflow analysis.
• Analysis of proposed new initiatives assigned by the Business Analyst Lead with production of cost benefit analysis documents including the gathering of estimates for said initiative.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into details, abstract up from low level information to a general understanding, and distinguish user requests from the underlying true needs.
• Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements and deliver the following artefacts as needed : Project Request Form, Business Requirements Document and Use cases.
• Successfully engage in multiple initiatives simultaneously
• Work independently with users to define concepts and under directions of project managers.
• Delivery of End user training for new initiatives ensuring the users understand the functionality and know how to use it.
• Contributes to team innovation activities, requested prototyping or research and development activities.
• Understand the product vision and business needs for a successful, low-defect, on-time product release.
• Work in a collaborative manner within a high-pressure environment to develop key relationships
• Builds and support a culture of trust and transparency where collaboration is fostered within the Scrum teams and with the Program and Product Managers to work towards a common business goal.
• Supports team members across geographical locations.
• Actively participates in Scrum Ceremonies.
• Manages any risks and issues associated to the initiative.
• Takes a proactive interest in Community of Practice for their own continual learning
• Helps support the BA Community of Practice, knowledge sharing sessions, lunch & learn and other learning sessions.