Trainer Banking and FinancialSutherland • Taguig, Manila, Philippines
Trainer Banking and Financial
Sutherland • Taguig, Manila, Philippines
30+ days ago
Job descriptionCreate facilitate and / or revise training materials and documents to equip staff with fundamental skills and knowledge. (Life Insurance experienced is advantageus) Fill out accurate reports. Establish and maintain communication with clients and / or team members; understand needs resolve issues and meet company expectations. Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting. Facilitate all aspects of floor-training and BQM Training for the program. Responsible for self-skilling & certification during periods of un-activity (classroom) Supervise and coach learners in nesting & BQM type environments Facilitate multi-hour product behavioral or tool change type learning experiences Oversee new hire progression and enhancement training; provide feedback and implement appropriate solutions. Coach and give feedback to trainees to help them fulfill performance metrics. Coach and provide feedback and supervision during OJT / Nesting / TQ / Evolution.
Qualifications :
- Earned a Bachelors degree in any field (Preferred but not required)
- At least 3-4 years of work experience as a Trainer. (Experienced in Life Insurance is Advantageous)
- Excellent working knowledge on Microsoft Office applications (Excel Powerpoint Word and Outlook)
- Strong English verbal and written communication skills
- Strategic in developing solutions and process improvements
- Willingness and ability to work in a shifting or graveyard schedule
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work : No
Employment Type : Full-time
Key Skills
Accounts Receivable,Apache,Conveyancing Paralegal,Gallery,HR Recruitment
Experience : years
Vacancy : 1
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Trainer Banking and Financial • Taguig, Manila, Philippines
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