Customer Billing Assistant (Remote)

Job Description :

Responsible for managing our accounts receivable, ensuring that all invoices are paid on time and resolving any issues that may arise. If you have a strong attention to detail and excellent communication skills, we want to hear from you!

Job Responsibilities :

Processing accounting receivables and incoming payments in compliance with financial policies and procedures.

Verifying discrepancies and resolve clients’ billing issues.

Facilitating payment of invoices due by sending bill reminders.

Making outbound calls to collect outstanding balances on overdue accounts, and answer customer questions on billing and payment policies

Reconciling the accounts receivable ledger to ensure that all payments are accounted for and properly posted.

Job Qualifications :

Proven working experience as Accounts Receivable Clerk is a plus.

Basic understanding of basic accounting principles

Good communication skills

Customer service orientation and negotiation skills

Able to work on own initiative to resolve queries promptly and accurately

Ability to build relationships with clients and internal departments.

Available to work 8am to 5pm PST, Monday to Friday (40hrs / week)

Reliable internet connection (at least 5mbps download and upload)

Decent computer or laptop with HD webcam and a quality headset

Job Requirements :

A home office set up that meets the following :

A working computer with minimum of 8gb RAM, i5 Windows10 or macOS Big Sur.

Stable internet connection with at least 5mbps download and upload.

A quality headset with noise cancellation feature for meetings.

A mobile phone that has the capacity to install the Microsoft Authentication app.

HD webcam

A very strong cultural fit the ITS way (Our core values will be discussed during the interview)

Excellent command of the English language both spoken and written

Able to work full time 40 hrs. a week : 8 : 00 AM to 5 : 00 PM PST (Monday to Friday)

Able to pass our online behavior and cognitive assessments.

Able to provide NBI Clearance (for PH applicants).

Compensation :

Pay rate starts at Php38,000 and vary by experience and location.

Benefits :

Comprehensive Health Plans / HMO (Employee & Dependent / s)

Life Insurance

Flexible Benefit Reimbursement (Dental / Vision / Mental Health / Wellness / Government Contributions)

Paid Time Off (starts at 15 days per year)

Maternity / Paternity Leave

Paid US Holiday

Night Shift Bonus

Salary Advancement / Loan

Health & Wellness Program

Company-paid training and certification