Job descriptionAt least a high school graduateMinimum of 1 year BPO-related experience is required6–12 months of proven customer support experience or experience as a Client Service RepresentativeStrong phone contact handling skills and active listeningQuick and willing learner who can master the details of the product and call-taking techniquesMust be able to maintain a positive and professional attitude towards customers at all timesCustomer orientation and ability to adapt / respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyAbility to work well under pressure and think quickly on your feetCan communicate English well