BPO Communications Trainer - Cebu City

About the job : Communications Trainer (Cebu) | Hybrid

Work Setup : Hybrid (Onsite during training period) | Cebu

Start Date : ASAP

Nature Of The Account : Talent Skilling

Type of Support : Support

Shift : 2PM to 11PM

Qualifications : Bachelor's Degree

With at least 1 year of experience as a trainer (any field).

Open to processing trainers, even if they come from non-BPO industries.

Excellent English communication skills.

Responsibilities :

Needs Assessment : Evaluating the current communication abilities of individuals or teams to identify areas for improvement.

Curriculum Development : Designing and developing training materials, workshops, lesson plans, and resources tailored to specific communication needs.

Training Delivery : Facilitating workshops, classes, and seminars to teach effective communication strategies, including public speaking, interpersonal skills, professional development, and interview preparation.

Feedback and Coaching : Providing constructive criticism and coaching to trainees during sessions to help them improve their verbal, written, and listening skills, as well as body language.