Japanese Speaking Deputy Manager(Travel&Tourism) 47847-Paranaque

Required Experience :

・N1 Japanese and business-level English

・Minimum 2 years of experience in travel, tourism, or service industries

・Proven team management experience

・Ability to work effectively in a multicultural environment

・Strong problem-solving and customer support skills

・Currently residing in the Philippines (preferred)

・Practical experience prioritized over formal education

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As Deputy Manager, you will play a key role in leading the operations of a Visa Application Centre. You will ensure high-quality service delivery, drive operational efficiency, and maintain strong relationships with diplomats and government officials.

Key responsibilities include :

• Leading and managing center operations for optimal performance
• Conducting regular quality checks and implementing improvements
• Guiding and developing staff, providing training and mentorship
• Ensuring compliance with contracts, SOPs, and company policies
• Supporting clients and coordinating with internal teams
• Enhancing productivity while maintaining data privacy and security standards
• Promoting additional value-added services and contributing to revenue targets