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Operations Manager in Food and Beverage
AvantePH Staffing and Consultancy Inc.City Of Manila, Metro Manila, PH30+ days ago
Job type
- Quick Apply
Job descriptionLead and coach Area Supervisors and Branch Managers to achieve strong team performance Ensure consistent implementation of SOPs and training programs across branches Work with HR to manage labor discipline, proper scheduling, and staff engagement initiatives Monitor inventory accuracy, waste management, and cost efficiency Coordinate with procurement for timely and cost-effective delivery of supplies Approve and control operational expenses in line with budget Ensure each branch provides a consistent, high-quality guest experience aligned with brand standards Monitor customer feedback and address concerns efficiently Recommend service improvements based on customer insights and operational data Prepare and review weekly / monthly operations reports (sales, labor cost, incidents) Identify areas for improvement and lead operational efficiency projects Collaborate with other departments such as Marketing, Training, and Business Development for aligned efforts Store audit and compliance scores Customer satisfaction or complaint resolution rate Labor cost-to-sales ratio Food cost variance and inventory discrepancy rate Number and timeliness of resolved operational issues Strong leadership and team management capabilities Detail-oriented, organized, and results-driven Proactive and service-oriented problem-solver Strong interpersonal and communication skills Resilient and adaptable in fast-paced restaurant operations Bachelor’s degree in Business, Hospitality Management, or related field At least 5 years of experience in food and beverage operations, with proven success in managing multi-store teams Strong background in restaurant P&L, labor management, and cost control Proficient in Microsoft Excel, POS systems, and analytics dashboards Willing to travel frequently across multiple branches in Metro Manila
AvantePH is looking for an experienced Operations Manager on behalf of our client in the food and beverage industry. This role is responsible for leading and managing daily operations across multiple restaurant branches, ensuring high service standards, operational efficiency, and consistent brand execution to support customer satisfaction and profitability.
Key Responsibilities :
1. Store Performance Oversight
- Supervise day-to-day branch operations to ensure cleanliness, food safety, service quality, and adherence to brand standards
- Conduct regular site visits, audits, and branch performance evaluations
- Identify operational issues and implement corrective action plans promptly
2. People Management & Training Oversight
3. Inventory, Cost Control & Supply Chain Coordination
4. Customer Experience & Brand Consistency
5. Operational Reporting & Continuous Improvement
Key Performance Indicators (KPIs) :
Required Traits and Values :
Requirements
Qualifications :
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Operation Manager • City Of Manila, Metro Manila, PH
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