Field Operations Coordinator -Janitorial / Housekeeping Services

(ADMIN)

1. Conduct Housekeeping / Janitorial second interview and screening the applicant / s based on CSI QUALITY STANDARD QUALIFICATION.

2. Recommend Housekeeping / Janitorial training that CSI may invest on to enhance and increase the competency of CSI as Housekeeping / Janitorial provider.

3. Ensure Housekeeping / Janitorial training modules and procedures are up to date for the competitive advantage of CSI.

(SALES SUPPORT)

4. Conduct site inspection to survey and recommendation applicable Housekeeping / Janitorial Cleaning Supplies. Tools and Equipment for proposal and cost analysis making.

5. Conduct site inspection to survey and recommend applicable number of Housekeeping / Janitorial personnel; and create effective Plantilla – Time and motion, Area of Assignment and Cleaning Frequency on Daily, Monthly Quarterly, Semi-Annual and Annual.

(OPERATION)

6. Lead new project in all aspect together with the Sales Account Manager.

7. Lead Housekeeping / Janitorial Training for new employee before deployment and ensure to deploy only QUALITY PERSONNEL.

8. Oversee the entire field housekeeping operation and ensure 100% QUALITY SERVICE – EXECELLENT IN JANITORIAL PERFORMANCE by the following QUALITY STANDARD QUALIFICATIONS (personnel with pleasing personality, no attitude, has initiative, proactive, trustworthy, attendance committed, achieve greater performance and consistently comply with CSI standard operation procedures.

9. Recommend operational plans than can be implemented for the benefit and advantage of CSI to continuously meet and go beyond CLIENT expectations.

10. Initiate with the TEAM (On Site Supervisor or Team Leader) the implementation of approved operational plans appropriate to all servicing and upcoming clients for the great interest and competitive advantage of CSI.

11. Supervise Field Operation Assistant, On Site Supervisor / Team leader (according to their function) efficiency and effectiveness to carry out tasks within the time bound and quality output.

12. Initiate FOA / OSS / TL performance review and recommendation if FOA / OSS / TL still effective and efficient in performing their jobs.

13. Lead field operation audit together with FOA to ensure that SERVICE LEVEL OF AGREEMENT with the client is 100% met. List down area of improvement and aim to provide solution within the time bound. Also, to audit employee of the following : Field Uniform, Company I’D, Performance and the likes.

14. Supervise strict implementation of CSI (as employer) with sole command and control to employees and all concern should only course through CSI.

15. Facilitate and calendar field training : re-orientation for Housekeeping semi annual or as needed, 5’S Basic Safety and Occupational Health and First Aid as schedule.

16. Attend to client meetings related to Housekeeping / Janitorial operation concern.

17. Ensure Field Janitorial concern raised by client are met within the time bound and ensure effective resolutions with the operation of the FOA / OSS / TL.

18. Recommend employee to receive a recognition of recommendation for an outstanding performance.

19. Facilitate concern for field employee with poor performance or with committed violations and recommend disciplinary actions to CSI HR based on CSI Code of Discipline together with supporting documents : NTE / Incident Report and the likes. Ensure that appropriate actions are initiated within the time bound.

JOB QUALIFICATIONS :

• Must be (4) Four-year College graduate in any related course.
• Must have 2 years and up experience in Operations.
• Experienced in the position as Project Coordinator is an ADVANTAGE.
• Confident and with strong leadership skills.
• Can handle and lead a team with confidence.
• Good communication skills both oral and written.
• Can work Monday to Saturday schedule.
• Can start immediately once hired.
• Background in Manpower Company (Janitorial / Housekeeping / Manpower) is highly recommended.