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Billing and Payment Customer Support Agent
BPO Sapient NCRNovaliches, National Capital Region, PH30+ days ago
Job descriptionHigh school diploma or equivalent Strong communication skills with professionalism and empathy Basic knowledge of insurance terms, policies, and claim processes Computer literate with excellent data entry and documentation skills Ability to work accurately in a fast-paced, compliance-focused environment
Easy and Fast One-day hiring process and earn up to 28k monthly plus more benefits! We are looking for a Customer Service Representative - Financial Account in our Metro Manila Sites! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now!
Responsibilities :
- Assist customers with inquiries about account balances, transactions, and statements
- Guide clients through online banking, payments, and account management processes
- Handle concerns related to billing errors, unauthorized charges, and disputes
- Ensure compliance with security protocols when verifying customer identity
- Achieve performance targets for accuracy, call resolution, and customer satisfaction
Qualifications :
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
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Customer Support Agent • Novaliches, National Capital Region, PH