Salesforce Administrator

GPC Philippines Corporation is currently seeking a Salesforce Administrator. This position will work from 12 : 00 am to 9 : 00 AM PHT and applies only to Philippine-based legal residents and citizens.

Work time will shift to better hours over time.

Job Description

The Salesforce Administrator will manage and optimize the Salesforce platform, ensuring a seamless user experience. Responsibilities include user and license management, implementing configuration changes, gathering requirements and translating them into solutions, and providing user support and training. A strong understanding of the Salesforce platform, excellent communication skills, and a proactive approach to platform enhancements are essential.

Key Responsibilities :

• All aspects of user and license management including new user setup / deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
• Salesforce configuration changes, including (but not limited to) : Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
• Understanding of triggers a plus
• Understanding Apex code knowledge a plus
• Understanding of Marketing Automation Tools a plus
• Support gathering requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
• Identify unused or underutilized platform features
• Support the platform roadmap and help define priorities
• Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
• User support tickets
• Help monitor and improve user adoption
• Help with new user and ongoing user training
• Technical documentation
• Support of integrated applications including Salesforce CPQ, Gainsight, Docusign, Marketo, LeanData, Calibermind, CaptivateIQ, AppTopia, Ironclad, Linkedin Navigator

Qualifications and Background :

Required :

Desirable :

Bachelors / Postgraduate degree, or professional qualification

Knowledge, Skills, and Experience :

Required :

Desirable :

Compensation and Benefits Package

Note : This is fully remote work; however, you need a clean, quiet workplace with a fast internet connection.