Solutions Specialist

Purpose:

• * Added to Job Family Technical Customer Services - CS in scan/refresh process

Scope:
General:
• Performs routine assignments in entry level of the professional career band

• Typically a graduate, although may have progressed into the role via equivalent business experience that provide knowledge and exposure to fundamental, theories, principles, and concepts

• Professional roles will typically require a degree in their specific discipline which may apply to specific positions.

• Receives instruction, guidance and direction from others

• Limited decision making authority guided by policies, procedures, and business operations protocol