JOB TITLE : Waitress / Cashier
REPORTS TO : Bar and Restaurant Supervisor
DUTIES AND RESPONSIBILITIES :
1. Greets guests and presents them with the menu.
2. Informs guests about the special items for the day and menu changes if any.
3. Suggests food and beverages to the guest and also try to up sell.
4. Takes food and beverage orders from the Guest on the order taking pads or on the hand held Point of Sale (POS) System.
5. Obtains revenues, issues receipts, accepts payments, and returns the change.
6. Performs basic cleaning tasks as needed or directed by Supervisor or by Manager on duty.
7. Fills in for absent staff as needed.
8. Punches the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg : No Garlic, less spicy, etc., or without egg, etc.
9. Communicates to the guest and provides assistance with their queries.
10. Coordinates with the busboy, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
11. Serves the food and beverage to the guest as per the course of order.
12. Observes guests and ensures their satisfaction with the food or beverage and the service.
13. Responds promptly to guest with any additional request.
14. Maintains proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
15. Prepares mixed drinks for service to the guest table.
16. Opens properly and pours wine at the tableside.
17. Adheres to grooming and appearance standards consistently.
18. Understands and can communicate products and services available at the hotel.
19. Knows some basic cooking skills or learns the menu of the Hotel.
20. Assists busboy with stocking and maintaining the restaurant par stock levels and side station.
21. Helps other areas of the restaurant such as answering telephones and completing financial transactions.
22. Prints closing report and drop the cash with the Accounting / Front Office Department.
23. Tallies the Credit Card settlements for the day with the batch closing report from EDC machine.
24. Closes the shift on the POS terminal.
25. Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
26. Works closely with other departments that are essential to ensuring a positive guest experience.
27. Assists other departments wherever necessary and maintain good working relationships.
28. Performs other duties and responsibilities as may be required by the Management from time to time.
PREREQUISITES :
Excellent communication skills. Positive interpersonal skills. Ability to remain calm while under pressure.
EDUCATION :
College graduate or equivalent. Computer knowledge and experience in MS office programs.
EXPERIENCE :
Previous experience working as Waitress / Cashier in hotels or restaurants. Experience in using POS Machine.
Waitress (Palau abroad with experience) • Pampanga, Pampanga, PH
Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services.Build your career with a trusted industry leader.The position is primarily responsible for pr...Show more
Brainbox is different to every other BPO.It’s not just the amazing culture, strong brand, loyal customers and talented staff - it is deeper than that.The Brainbox core value of ‘Always Be Kind’ is ...Show more
BDO Network Bank is the community bank subsidiary of BDO Unibank that aims to bring financial products and services closer to outlying areas, getting more neighborhoods closer to achieving success ...Show more
Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services.Build your career with a trusted industry leader.Graduate of any four-year Bachelor's Degree ...Show more
Alorica Clark Pampanga Is Hiring! .Customer Service Representatives | No BPO Experience Required | Open for Newbies & Tenured Agents .Looking for a BPO job with a great work environment, supportive...Show more
Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services.Build your career with a trusted industry leader.Perform collection calls to negotiate for fu...Show more
Account Officer for Non-Life Sales Insurance.He/She is in charge of helping clients be protected from financial damages through life’s unexpected incidents and connect them to top non-life insuranc...Show more
Our Store Operations Group is looking for fresh graduates/experienced professionals to join our branches/stores nationwide in the role of Teller/New Accounts Associate.Whether you're just starting ...Show more
This high-impact, autonomous individual contributor role is the commercial driver for aggressive student subscriber acquisition and revenue growth within the specialized School Channel.The Speciali...Show more
Category Specialist – Retail Leasing.This role is responsible for managing and expanding our.Identify, negotiate, and secure new.Business Administration, Marketing.Show more
Provide world-class customer support through emails and phone calls to our Earner & Spender with prompt and clear responses and solutions.To provide insight to our stakeholders in a timely manner t...Show more
Provide world-class customer support through emails and phone calls to our Earner & Spender with prompt and clear responses and solutions.To provide insight to our stakeholders in a timely manner t...Show more
Actively contributes to the attainment of the branch's deposit and profitability targets by generating growths in deposits, both from new and existing customers.Conducts cross-selling of the Bank’s...Show more
Brainbox is different to every other BPO.It’s not just the amazing culture, strong brand, loyal customers and talented staff - it is deeper than that.The Brainbox core value of ‘Always Be Kind’ is ...Show more
As a Customer Advisor, you will handle in-house selling, cross-selling of bank products and services, and managing of account portfolio to achieve sales targets.You will process the opening of new ...Show more
BDO Network Bank is the community bank subsidiary of BDO Unibank that aims to bring financial products and services closer to outlying areas, getting more neighborhoods closer to achieving success ...Show more
Lead institutional broker network engagement, relationship development, and capability support.Strengthen enterprise partnerships to drive enterprise growth and broker effectiveness.Build and susta...Show more
Customer Advisor - New Accounts.You will process the opening of new peso/dollar CASA accounts and placements, roll-over/renewal, termination, and payment of matured placements for all SBC products....Show more
){kind=logo}
