Description
Job Title : Operations Expert, Securities / Asset Services
Location : Manila
Corporate Title : Assistant Vice President (AVP)
Work Hours : 3PM - 12AM or 4PM - 1AM (Mid shift)
Overview
The candidate will manage trade life cycle activities for Fixed Income Securities, handle key client queries, oversee back office settlement operations, ensure compliance with TAT / SLA standards, and lead a team of 10-18 people. They will liaise with multiple internal and external stakeholders to ensure smooth settlements and timely resolution of issues
What we’ll offer you
A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.
Competitive Salary
Attractive Retirement Benefit
Medical and Life Insurance upon employment
20 days Annual Vacation Leaves
Your key responsibilities
Responsibility for the Back Office operations for Settlement under Fixed Income product, Understands the importance of TAT / SLA’s and proactively works towards maintenance of the same.
Liaising with Domestic Agents, Middle offices, Traders, Counterparties, Frankfurt, London and other internal counterparts via mail and phone to ensure smooth settlements.
Gain Expertise in processing in end-to-end life cycle of Trades
Understands and effectively manages risks through timely and accurate escalation and resolution of key issues.
Ability to work in partnership with various support team, Key stakeholders and should be able to lead key projects
Managing client / SA / MO / TA escalations and mitigating the process risks
Responsible for responding to ad-hoc issues or client queries on a timely basis, ensuring all communications have been responded to before end of day.
Ensure process documentation is relevant and updated regularly for your process to audit standards.
Actively supports transformation and / or optimization initiatives to improve the efficiency / effectiveness of process.
Be a Team player and support your wider team mates at all times.
Ensure accurate and timely delivery of services to clients
Reporting Multiple MIS
Good communication Skills
Primary working relationships :
Global settlement management
Global operations management
Internal stakeholders
Your Skills and Experience :
Graduate preferably in Business Administration or related course
Responsibility for the Back Office operations for Settlement under Fixed Income / Equity product, Understands the importance of TAT / SLA’s and proactively works towards maintenance of the same.
Liaising with Domestic Agents, Middle offices, Traders, Counterparties, Frankfurt, London, US and other internal counterparts via mail and phone to ensure smooth settlements.
Gain Expertise in processing in end-to-end life cycle of Trades
Understands and effectively manages risks through timely and accurate escalation and resolution of key issues.
Follow escalation matrix to escalate aged issues and critical trades to line manager and middle office for quick resolution.
The role requires extensive internal and external stakeholder communication.
Own preparation of month end KRIs, DB Score activity, FMI and Reg reporting for control framework.
Should have strong knowledge of trade life cycle and good understanding of Equities product and Business and European market nuances
Strong analytical skills, detail oriented, flexible to work in shifts and take additional responsibility when needed to login / logout as per business requirements.
Own market / system testing over weekend with right level of proof capturing.
Very good verbal and written articulation / communication skills
Should be able to challenge status quo.
The ideal candidate should have hands on Experience in Trade settlements and should have managed Trade operations in the past, preferably for European markets.
Proficient in MS office with specific concentration on MS Excel
Good analytical skills and trouble shooting skills
Ability to work in partnership with various support team, Key stakeholders and should be able to lead key projects
Managing client / SA / MO / TA escalations and mitigating the process risks
Responsible for responding to ad-hoc issues or client queries on a timely basis, ensuring all communications have been responded to before end of day.
Ensure process documentation is relevant and updated regularly for your process to audit standards.
Actively supports transformation and / or optimization initiatives to improve the efficiency / effectiveness of the process.
Be a Team player and support your wider team mates at all times., Shall be able to work in global environment
Ensure accurate and timely delivery of services to clients
Reporting Multiple MIS
Good communication Skills
Settlement coverage from Sydney to London
How we’ll support you
Training and development to help you excel in your career.
Flexible working to assist you balance your personal priorities.
Coaching and support from experts in your team
A culture of continuous learning to aid progression.
A range of flexible benefits that you can tailor to suit your needs.
CIB Ops Operation Expert Securities Asset Services AVP • Manila Net Quad Center