Mandarin Technical Support (Open for Fresh graduates)

Makati, PH
J-K Network Services
Source : Bossjob
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Company Profile : This company is one of the biggest software reliable companies around the world. This company manages the risk and organizes the systems.

Position : Mandarin Technical Support Specialist

Type of job : Voice

Location : Makati City

Schedule : Dayshift (9am -6pm, 10 7pm or 11am 8pm)

Industry : Technology Company

Salary : P40,000-P65,000 Max

Benefits : Leaves, HMO, Group life Insurance

Duties :

  • Act as an interpreter for the instructions and issues and implementation of actions according to company policies and procedures.
  • Assist customers in installing the company products.
  • Resolve customer technical issues.
  • Perform web content management tasks based on Tech Support guidelines.
  • Perform other related job tasks assigned by the Manager / Supervisor.

Recruitment Process :

  • HR Interview
  • Assessment exam
  • Interview with the hiring manager
  • Final interview
  • Open for fresh graduates of IT / Computer Engineering or other related courses.
  • At Least 1-year strong technical background / Call center with ISP or web hosting account experience are preferred but not required.
  • Must be speaking, reading, and writing in Mandarin and English
  • Bachelor Degree only
  • Willing to work in Makati and can start ASAP.
  • Open for Chinese Nationals
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