Branch Administrator

Purpose:

To provide friendly and professional customer service while answering the telephone and greeting visitors and performing general clerical duties according to established procedures.

Major Responsibilities:

• Invoice Direct Order billings.
• Process all branch customer returns.
• Schedule and coordinate appointments, meetings and events as required.
• Receive and forward telephone inquiries to appropriate person and provide general information to clients and the public.
• Prepare typed documents for Management using Word and Excel.
• Provide administrative assistance and support to senior department managers.
• Work with vendors to resolve shortages and delivery problems.
• Expedite all purchase orders and maintain delivery information.
• Assist in daily invoicing and scanning of pick tickets.
• Verify and balance Cash Sales transactions.
• Process nonstock and defective returns to vendors in a timely manner.
• Issue credits and rebills to customers where applicable.
• Process tax corrections.
• Provide back-up support for Branch purchasing.
• Provide back-up support for Switchboard Receptionist.
• Greet and assist incoming customers, vendors and other persons.
• Other duties as assigned.

Preferred Skills & Experience:

• University degree, college diploma or equivalent experience considered an asset.
• Exhibits excellent time management and organizational skills.
• Must have a very high level of attention to detail and accuracy.
• Practice excellent spoken and written communication and interpersonal skills.
• Ability to work under pressure and experience managing customer requests.
• Ability to prioritize to meet deadlines.
• Must be enthusiastic and enjoy working with people in a busy office environment with minimum supervision.
• Proven data entry, data editing and typing skills.
• Knowledge of supplies, equipment and/or services ordering, as well as inventory control of these items.

Salary Range: $42, - $54,