Project Resource Planner

The Resource Planner facilitates creation of the Frontline installation resource strategy and implements it through resource allocations. He/She ensures the efficient and optimized utilization of installation resources. He/she manages the pools of resources in close collaboration with Delivery Operations Managers, Project Managers and Installation Supervisors, making sure that resources are allocated proactively on the jobs. He/she ensures that the capacity demand is actively communicated with subcontractors allowing them to plan their activities early enough and confirm resource availability. He/she is accountable for the capacity, knowing team competences and optimised deployment/allocation of the installation resources (people, hoists and method tools). He/she ensures that resource supply is well aligned with the overall FL S&OP planning process. Role holder may also be assigned the Sales & Operations Planning Manager role, depending on unit needs and estimated workload.

Resource management and allocation

• Facilitate FL installation resource strategy creation. Implement strategy through optimal resource allocations.

• Convert agreed demand plan for future quarters into Installation resource requirements including FL KONE resources, local subcontractors, international subcontractors and KONE pools.

• Indicate cross-border installation resource needs to area level

• Communicate resource requirement forecasts to local subcontractors and request volume commitment.

• Allocate mid-term Installation resources of FL KONE installers, local subcontractors, international subcontractors and KONE pools based on local supervisor needs within frontline.

• Explore options to solve resource gaps

• Escalate status of unresolved short-term installations resource risk to short-term forecast (e.g. RUSH reporting) to unit management, delivery operations managers and installation supervisors.

• Confirm frontline installation capacity

• Allocate subcontractor resources for supervisors or assign resources to jobs in installation resource management tool.

• Maintain supplier data in installation resource management tool

• Promote proactive and transparent resource planning, analyse deviations and maintain visibility to subcontracting ratio of the unit.

• Support delivery operations managers and supervisors in using applicable planning tools and methods.

• Provide requirements for selecting suitable suppliers to fulfil the demand (on product and project level) in collaboration with local & area sourcing

Subcontractor collaboration

• Responsibility for face-to-face meetings with selected subcontractors for ensuring that resource plans are executed properly

Area collaboration

• Responsible for communicating transparent and up to date status of resourcing in the unit

• Responsible for gathering and issuing accurate schedule for additional capacity needs and release of the teams.

Local legislation in subcontracting

• Ensure visibility to subcontractor workforce time limits to work in FL country • Ensure all local country requirements are fulfilled (e.g. taxation, collective agreements etc) in collaboration with local legal organization • Help suppliers during and after supplier ramp up related to all country legislation

Behavioural competences

Judgement (KONE Leadership competences):

Draws upon a wide range of information to make well informed decisions even when faced with ambiguity and uncertainty. Simplifies complex information to clear concepts and solutions. Stands by decisions and takes responsibility for them.

Analysis and problem solving (KONE general competences):

Distinguishes between important information and irrelevant or minor details. Analyses information in a logical and systematic way. Identifies the cause or causes of a problem. Proposes practical solutions to address identified problems. Explores a range of possible solutions.

Decision making (KONE general competences):

Is committed to own area of responsibility and contributes to the overall business. Identifies issues and makes timely, tough and objective decisions, also under pressure. Stands by decisions and takes responsibility for them. Takes calculated risks.

Organizing and prioritizing (KONE general competences):

Organizes the information and resources required to complete project. Recognizes the urgency and importance of task and obtains clarification where necessary. Approaches tasks in a systematic manner. Prioritizes tasks and projects according to their relative urgency and importance. Organizes and manages their time effectively.

Collaborating (KONE general competences):

Shares information widely. Treats others with dignity and respect. Respects different needs and viewpoints. Creates trust and a sense of team spirit. Maintains confidentiality and holds to agreements. Admits own mistakes. Obtains co-operation by active listening and sensitivity towards situations and people. Establishes strong working relationships and effective internal and external networks. Achieves consensus, closes deals or discussions with clear understanding of agreement.

Proactive communication (KONE general competences):

Openly communicates appropriate and useful information to others. Keeps others updated about developments or changes to situations. Communicates key information relevant to other people. Promotes two-way communication with an exchange of information, opinion and feelings. Actively listens to the input of others and summarises information to ensure they have understood.

Negotiation (KONE general competences):

Understands a problem or issue from the viewpoint of different parties. Presents own viewpoint in a diplomatic way. Explores a range of possibilities for resolving a problem or issue. Achieves compromises that are mutually acceptable to all parties. Emphasizes the ”win-win” nature of the solution to all parties.

Professional requirements

• S&OP, Sourcing and purchasing process understanding

• Subcontractor management

• Safety and quality management

• Installation portfolio management

• Installation cost understanding

• Project management

• Basic knowledge of installation methods and needed competences

• Understanding of relevant laws, standards, norms and other requirements

• General contractual understanding

Entry-level requirements

• Business fluent English

• Proven influencing and collaboration experience

• Prior working experience implementing cross functional processes

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