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Grand Canyon Multi-Holdings, Inc.
Telemarketer - Mitsubishi - Grand Canyon Iloilo (Indeed)Grand Canyon Multi-Holdings, Inc. • Iloilo City, Iloilo, Philippines
Telemarketer - Mitsubishi - Grand Canyon Iloilo (Indeed)

Telemarketer - Mitsubishi - Grand Canyon Iloilo (Indeed)

Grand Canyon Multi-Holdings, Inc. • Iloilo City, Iloilo, Philippines
7 days ago
Job type
  • Quick Apply
Job description
  • Job Description

    Qualifications:

    • Bachelor's Degree in Business Administration, Communications or Marketing
    • Have the ability to understand Key Performance Indicators as indicated by the company
    • Able to communicate and empathize with clients
    • Preferably with experience in doing outbound telemarketing
    • Fluent in English, Filipino and local dialect
    • Proficient with computer applications
    • Basic understanding of appointment setting; concept of follow up
    • Excellent customer service, interpersonal and communication skills
    • Results-Oriented

    Job Description:

    • Promotes company through effective customer relations and good will.
    • Conducts brand new release orientation to the clients.
    • Ensures that new vehicle sales customers are contacted a week after delivery of the unit to ensure customer's satisfaction on overall dealership experience.
    • Procure service appointments of clients via telephone calls and emails. Approximately 40 outbound calls per day.
    • Attends to customer inquiries and concerns and acts immediately and effectively to resolve the same.
    • Assist the branch on issues requiring assistance and follow-up from/to the manufacturers.
    • Maintains database, spreadsheets and other medium set for daily update and reporting.
    • Submits reportorial requirements on or before the set deadline.
    • Assist the Service Dept. in promoting and implementing service appointment system.
    • Maintains an accurate and efficient file of customer data.
    • Assist in telemarketing for various promo and events.
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Telemarketer - Mitsubishi - Grand Canyon Iloilo (Indeed) • Iloilo City, Iloilo, Philippines

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