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Business Process Associate - Mandarin (Manila)

Business Process Associate - Mandarin (Manila)

ManulifeQuezon City, Metro Manila, Philippines
18 hours ago
Job description

Overview

We’re looking for a Business Process Associate - Mandarin to join our team at MBPS. In this role you are responsible for processing, analyzing, and completing financial and non-financial transactions within pre-set service turn-around-time with quality standards. The job purpose is to ensure that the processors can meet individual and team goals in line with the Service Level Agreement (SLA).

Key Responsibilities

  • Responsible for data entry of transactions with utmost attention to quality and quantity
  • Ensure completeness of all submitted documents and obtain missing information and invoices from medical providers as necessary
  • Process and capture information to system according to established methods and procedures
  • Perform thorough checking for every case and eliminate financial errors
  • Render overtime work on a daily basis during high volume week

Required Qualifications

  • Bachelor\'s Degree holders are welcome to apply, no prior experience is required
  • High proficiency in Mandarin is required, in both reading and writing
  • Amenability and readiness to work onsite and from home anytime (dependent on business need and / or current external environment / situation)
  • Preferred Qualifications

  • Experience in medical adjudication, claims processing, data entry, and back-office support
  • Proficiency in Microsoft Office applications (Word, PowerPoint, Excel)
  • When you join our team

  • We’ll empower you to learn and grow the career you want.
  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we’ll support you in shaping the future you want to see.
  • 關於宏利和恒康

    宏利金融公司是一家業界領先的國際金融服務商,致力於幫助人們實現「輕鬆投資理財,樂享豐盛人生」。若要進一步了解我們,請瀏覽

    宏利是平等機會僱主

    在宏利/恒康,我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工,並從而營造包容的工作環境,接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度,我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別(包括懷孕及其相關情況)、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。

    我們的首要任務是消除障礙,為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所分享的信息將會按照適用法律及宏利/恒康政策儲存及使用。應徵過程中如需協助,請聯絡 。

    Working Arrangement

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    Manila • Quezon City, Metro Manila, Philippines