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Technical Support Representatives - with or without Experience

Technical Support Representatives - with or without Experience

Trinity WorkforceCebu City, Cebu, PH
30+ days ago
Job description

Qualifications

2nd year College Undergrad (No back subjects)= No experience needed

HS / SHS Graduates with 6 months BPO experience

Average communications skills

Willing to work onsite

Amendable to any given schedule

A team player

Can work ASAP

Job Description

  • Main contact of customers for 1&1 support
  • Improve weekly and monthly performance based on feedback from the team

supervisor.

  • Proactively inform and report to the supervisor for support related issues
  • Recommend solutions to customer issues and concerns
  • Attend coaching sessions and participate in organizational activities
  • Interact with team members and other departments within the company
  • To be customer service oriented and to ensure customer satisfaction
  • Continuous pro-active effort towards improving customer satisfaction and our

    • internal procedures.

    Join and enjoy the following benefits :

  • Allowances
  • Night Differentials
  • HMO
  • Leave credits
  • Easy accounts
  • Competitive salary
  • Healthy working environment
  • Free coffee
  • Free water
  • Accessible work locations (within cebu city)
  • State of the art facilities (gym, karaoke, pantry)
  • Career growth
  • Amazing opportunities
  • Fun activities
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    Technical Support Representative • Cebu City, Cebu, PH