Operations Specialist (Fresh Graduate)

About Security Bank

We are the Philippines' largest independent bank, having won countless awards over the years, including Philippines' Top Employer, named by Statistica, and Best Bank for Diversity and Inclusion, awarded by Asiamoney.

We’re changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.

Now, with more than 300+ branches nationwide, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we’re far from done.

In our constant pursuit of excellence and improvement, we create teams that support our business and each other.

The Role

As an Operations Specialist , you will be the partner of the Customers Data Steward Officer. You will be responsible helping the latter in doing collaboration across all Operations Groups on Data Management / Stewardship matters. You will also work hand in hand with the team to ensure effective execution of the following four main categories : Operational Oversight, Data Quality, Privacy, Security and Risk Management, and Policies & Procedures.

How you'll contribute

• Ensures compliance to Bank's policies and office decorum according to standards set by Human Capital Management to sustain morale of employees and avoid diversity and discrimination
• Assists in the preparation of data standards in customers key data elements including data definitions (Business Data Dictionary / Glossary) based on data quality reviews, collaboration with Data Governance, Business and Operations Unit to assist in the management of data as an enterprise asset.
• Prepares daily report on productivity volumes using MS office tools to help in the validation and alignment on targets.
• Gathers and Summarizes impact assessment, data quality checking / verification results, root-cause analysis for analysis and solution matching by Customer Data Steward officers
• Sets meeting and focus discussion with Data Quality teams - Data Governance Office, Compliance, Business and other units as needed to finalized procedures / guidelines / data standards
• Attends to Data Quality issues in coordination with Operations unit on data correction of errors identified by SQA
• Assists in the definition of policies and procedures for access to data and including the criteria for authorization based on role and / or the individual Working closely with data custodians to establish controls, stewards evaluate any suspected or actual breaches or vulnerabilities in confidentiality

What we're looking for

Fresh Graduates are welcome to apply!

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