BPO CSR (Customer Service Representative)

We are mass hiring Call Center Agents in Makati Site! Earn Up to 20K Monthly. Open for applicants with NO BPO EXPERIENCE!

Handle Inbound / Outbound Calls : Answer, evaluate, and resolve customer inquiries, requests, and concerns efficiently and accurately via phone.

Provide Information and Solutions : Offer detailed information about products or services and guide customers through troubleshooting steps or problem-solving processes.

Escalate Complex Issues : Identify and appropriately escalate unresolved issues to the designated departments or supervisors to ensure timely resolution.

Adhere to Procedures : Follow communication procedures, guidelines, and policies to maintain service quality and security.