Head, Credit Operations Department

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CreditOperationsis dedicated to supportingCreditGroup by managing critical systems, data, processes, and tools that ensure the efficiency and integrity ofcredit-related activities.

Specific Duties & Responsibilities :

• Play a key role in overseeing the day-to-dayoperationsrelated tocreditevaluation, approval workflows, preparation and verification of loan documentation. Ensure all systems and processes are fully compliant with internal policies and regulatory standards, efficiently supporting seamlesscreditoperations.
• Collaborate effectively with cross-functional stakeholders, including Institutional Banking Sector, Information Technology Group, General Services, Controllership Group – Records Management Department, and Business Financial Planning and Analysis Department.
• Oversees a team ofCreditOperationsAssisant and Officer in-charge in providing operational support toCreditGroup.
• Manage operational support forCreditGroup-owned systems, including daily monitoring and maintenance.
• Reviews risk rating movements of approvedcreditproposals for data reporting.
• Maintain databases such ascreditrisk rating movement and corporate / commercial account details.
• Gatekeeper of both electronic and physical documentation in accordance with internal policies
• Manage logistical and administrative requirements, including office supply requests, IT and non-IT equipment requisitions, inventory management and mailing services.
• Support internal and external audit processes by preparing, checking and submitting required documentation.
• Contribute to the planning and execution of management-led events such as Townhall sessions,CreditConferences, team building activities and other corporate events.
• Initiate operational improvements to streamline procedures and enhance service to the team and stakeholders.
• Performs other related functions that may be assigned from time to time.

Qualifications :

Other Details :

Rank : Junior Officer

Unit : Office of the President / CreditGroup / CreditOperations, Strategy and Support / CreditOperationsand Administration

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