We are looking for a Technical Support Representative to help increase troubleshooting capacity, reduce backlog duration, and improve time to resolution for customer impacting issues. This role plays a critical part in delivering timely and effective support to our customers while preventing prolonged resolution times and potential revenue impact.
This position is ideal for someone who is technically inclined, customer focused, and comfortable troubleshooting software issues in a fast paced, remote environment.
What You Will Do
Required Qualifications
Nice to Have
Why Apply at Harris
If you are passionate about solving technical problems and delivering excellent customer support in a fully remote environment, we would love to hear from you.
Technical Support Representative (SQL exp) • Manila, PH
Hybrid (On-site for five to six weeks during their training at Sanctum, SM-North EDSA,QC then once-a-week after).MNL | 10pm - 7am MNL (must be open to a shifting schedule).What does a day in the li...Show more
Application Support / Developer (EPM).Quezon City | Hybrid (3 days onsite) | Night Shift.Support and enhance EPM systems, including Tagetik (GM, LOCAL, GLOBAL, MATCH, Liquidity, MUTOR, IDL AR).Hand...Show more
We are looking for a Technical Support Representative (MSR) with experience in both technical support and sales.The role involves assisting customers with email troubleshooting, domain and DNS issu...Show more
Visaya Knowledge Process Outsourcing Corporation is a proudly Filipino organization rooted in the value of ‘malasakit,’ which translates to genuine care.We focus on creating lasting relationships t...Show more
Nityo Infotech Services Philippines is currently looking for Datawarehouse Support .Role: Datawarehouse Support (ETL/ELT, SQL and PowerBI) .Work Setup: 2x onsite per week .At least 3-5 years experi...Show more
Location: Philippines - Mandalyuyong City.Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services.Hi...Show more
Australia helping them build their remote teams in India, Philippines and Sri Lanka.We pride ourselves with hiring great teams to work on exciting game changing technology.Tea...Show more
In this capacity, you will serve as a technical liaison for various colleagues, clients and/or candidates globally.The ideal candidate for this role will be actively delivering one-on-one training ...Show more
We are looking for TSRs to join a fast growing account in Quezon City.You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving s...Show more
The Technical Support Representative provides technical and customer support for device-related inquiries, resolving operational and troubleshooting issues through clear, timely, and empathetic com...Show more
Join our team as a Technical Support Representative, providing exceptional remote support.You'll review and update support tickets, troubleshoot issues, and ensure prompt resolutions while document...Show more
We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus.Open for applicants with NO BPO EXPERIENCE.Respond to customer calls, emails, and cha...Show more
PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING***.TBD (Usually US Hours/Night shift).Provide Level 2 technical support with full ownership of incidents, ensuring resolution before escalation...Show more
Respond to customer calls, emails, and chats for technical support.Diagnose and resolve hardware, software, and network issues.Inform customers about product features and limitations.Share knowledg...Show more
Provide production and technical support for enterprise-level applications.Triage, investigate, and resolve production issues and trouble tickets in a timely manner.Diagnose issues, identify root c...Show more
PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING***.TBD (usually US hrs | Night shift).Provide end user technical support as needed from tickets received by.Escalate tickets to tier 2 and tier...Show more
About our Teamified:.Australia helping them build their remote teams in India and Sri Lanka.We pride ourselves with hiring great teams to work on exciting game changing t...Show more
WHAT WE OFFER Competitive Salary Packages Professional Development Opportunities Hybrid Work Setup Equipment Provided Day 1 HMO Life Insurance POSITION OVERVIEW The core mission of the Technical Su...Show more
