Quality Assurance Test Lead

We are seeking an experienced Test Lead with strong expertise in Telecom OSS/BSS and SAP application testing to lead quality assurance delivery for complex, large-scale transformation programs. This role is responsible for defining test strategy, leading multi-vendor QA teams, and ensuring end-to-end quality across functional, integration, and enterprise systems.

The ideal candidate brings deep domain knowledge, hands-on leadership experience, and the ability to drive quality in fast-paced Agile and hybrid delivery environments.

Key Responsibilities

• Define and execute test strategy, planning, and governance for Telecom OSS/BSS and SAP implementations.
• Lead and mentor manual and automation QA teams across multiple vendors and geographies.
• Ensure comprehensive functional, integration, and end-to-end (E2E) testing coverage for critical business processes.
• Oversee test automation initiatives using tools such as Selenium, UiPath/RPA, SAP Test Suite, or TOSCA.
• Manage test environments, test data preparation, and defect triage across interconnected systems.
• Collaborate closely with project managers, solution architects, and business stakeholders to align QA activities with delivery milestones.
• Drive risk-based testing, quality standards compliance, and test governance.
• Leverage GenAI tools to accelerate test case creation, documentation, and defect analysis.
• Actively participate in Agile/Scrum ceremonies, ensuring timely QA deliverables.
• Prepare and present test status reports, dashboards, and quality metrics to senior leadership.

Required Qualifications

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

10+ years of overall software testing experience, including 3+ years in a Test Lead role.

Strong hands-on experience in Telecom OSS/BSS testing, including:

• Order Management
• Billing
• CRM
• Provisioning
• Mandatory SAP testing experience across core modules such as:
• SAP S/4HANA
• SAP Fiori
• SAP Ariba
• SAP SuccessFactors
• SAP GRC
• SAP Solution Manager
• SAP BW/4HANA
• SAP PI/PO
• SAP HCM

Proven experience working in multi-vendor delivery environments.

Expertise in functional, integration, and E2E testing methodologies.

Strong experience with test management tools, including:

• HP ALM / Micro Focus ALM
• Micro Focus Octane
• JIRA with Zephyr or qTest

Working knowledge of CI/CD pipelines and version control tools (e.g., Jenkins, Git).

Ability to write and execute SQL queries for backend data validation.