DGF Customers
•Portray a professional, courteous and helpful attitude in all dealings with internal and external customers
Operations Compliance Officer
Operations Supervisor
Assistant Operations Manger
Customs Compliance Assistant Manager
Customer Service, Sales, Finance, Operations
• Provide accurate information, updates and status of the shipments.
• Coordinates with operations on delivery requirements
Customs Clearance Management
• Examine the documents being turned over if in accordance with the requirement of Bureau of Customs
• Check completeness of the required document
• Ensures that all documents received are properly covered by Shipping Instructions/SOP
• Identify necessary clearance mode to be performed on the shipment
• Prepares the all documents needed for filing
• Turnover documents for processing with Customs
• Books shipment to CTG and coordinate the required vehicle to be used in undertaking the shipment.
• Coordinates with function unit regarding special instruction for the shipments
• Assist Supervisor in monitoring status of shipments and coordinate with function unit
• Prepares and updates daily monitoring report
• Controls and maintains job file as well as its reference
• Turnover all necessary documents needed for billing
Skills / Qualifications
Skills
• Software skills (Word, Excel, PowerPoint, etc.)
• Communication skills (English), spoken and written
• Knowledge in Customs Rules and Regulations
Competencies
Competency segment ‘Business’
Analysis:
• Anticipates potential problems and does what needs to be done to prevent or effectively address them.
• Checks own work for accuracy and completeness.
• Spots inconsistencies and/or errors in data.
Planning & Organizing:
• Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results.
• Seeks out the resources to accomplish tasks and achieve goals.
Decision Making:
Competency segment ‘Leadership’
Teamwork:
• Willingly shares knowledge and opinions with others, even outside one’s immediate interest.
• Speaks positively about colleagues, recognizing their contributions to team goals.
Competency segment ‘Personal’
Accountability:
• All documents are in place and secured. Reports are accurate and updated.
Communication:
• Provides both verbal and written information in a timely, clear and concise manner. Listens attentively, and summarizes or asks questions, when needed, to clarify information.
Self Management:
• Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive.
Expected Educational Qualifications
• At least 2 years of related experience
• B.S. Customs Administration Graduate or related course