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Technical Support Specialist
JK Network ServicesClark, Pampanga, Pampanga, PH12 days ago
Job descriptionCollege / Associate’s degree in IT or related field (Undergrads of IT-related courses are welcome) Minimum 1 year experience in technical support or similar role (non-Telco) Strong knowledge of Windows & Apple OS, MS Office Suite, Disk Management, Network Configuration Familiarity with Active Directory (AD) and Group Policy Object (GPO) Provide technical support via chat, email, and voice channels Troubleshoot OS, software, and network-related issues Perform basic AD / GPO configurations and system setups Document resolutions and escalate complex issues Ensure high customer satisfaction through clear and empathetic communication HR Interview Technical Assessment Hiring Manager Interview Job Offer
Industry : Technology / IT Services
Location : Clark Pampanga
Work Setup : Onsite | Chat, Email & Voice Support
Schedule : Shifting, 5-day work week
Salary Package : ₱28,000 (Package)
BENEFITS
- Government Mandated Benefits (SSS, PhilHealth, Pag-IBIG)
- Rice Allowance
- Account Allowance
- Career Development & Training Opportunities
- Stable Onsite Work Setup
JOB REQUIREMENTS
JOB RESPONSIBILITIES
RECRUITMENT PROCESS (Onsite)
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Technical Support Specialist • Clark, Pampanga, Pampanga, PH