Talent.com
Collections Manager
Collections ManagerIron Mountain • National Capital Region, Philippines, Philippines
No longer accepting applications
Collections Manager

Collections Manager

Iron Mountain • National Capital Region, Philippines, Philippines
30+ days ago
Job description

In this role, you will be responsible for driving cash collection performance and reducing aged receivables across our North American Account-to-Cash (A2C) operations. You will lead a high-performing team of internal and outsourced resources, serving as a critical leader who balances strong financial discipline with a customer-centric approach. Your mission is to drive predictable cash flow, manage bad debt exposure, and strengthen cross-functional partnerships to improve upstream billing quality and customer outcomes.


You will join a global leader that thrives on exceptional service and financial integrity. Here, you will "Climb Higher" by transforming collections into a strategic partnership that protects Iron Mountain’s liquidity while safeguarding our long-term customer relationships.


What You’ll Do

In this role, you will:

  • Lead Collections Excellence: Manage and develop a diverse team of internal employees and outsourced partners, establishing clear accountability for cash targets, dispute resolution, and aging metrics like Days Sales Outstanding (DSO).
  • Drive Financial Performance & Strategy: Execute global Account-to-Cash (A2C) standards to ensure predictable working capital, while strictly adhering to Global Collections Policies and Sarbanes-Oxley (SOX) compliance frameworks.
  • Optimize Cross-Functional Quality: Partner with Sales, Billing, and Customer Operations to identify and eliminate the root causes of payment disputes, serving as the primary escalation point for complex enterprise customer issues.


What You’ll Bring

The ideal candidate will have:

  • 5–7 years of progressive experience in Collections, Billing, or Account-to-Cash functions within a multinational enterprise or Shared Services environment.
  • Strong Financial Acumen: A deep understanding of cash flow, Accounts Receivable (AR), and working capital management, with proven experience managing Bad Debt Expense (BDE).
  • Systems Expertise: Proficiency in Oracle Enterprise Resource Planning (ERP) or similar platforms, along with experience using Salesforce and advanced performance analytics dashboards.
  • Leadership & Negotiation Skills: Demonstrated ability to lead teams through change, resolve high-value AR backlogs, and collaborate effectively with senior leadership and strategic customers.
  • Educational Foundation: A Bachelor’s degree in Finance, Accounting, Business, or a related field.


What We Offer

  • Competitive compensation and rewards supporting your career, family, and wellness.
  • A supportive environment where everyone’s voice is heard and individuality is celebrated.
  • Opportunities for personal and professional growth in a digitalized, globalized future.
  • Remote/Hybrid flexibility (dependent on role) to support a harmonious work-life balance.


Call to Action

Are you ready to drive financial excellence for a global leader?

Create a job alert for this search

Collections Manager • National Capital Region, Philippines, Philippines

Similar jobs

Collections Manager

Socium - Teams Done Differentlypasig, national capital region, Philippines

This role will work closely with the Managing Director and play a key part in optimizing performance, improving recovery rates, and scaling collections campaigns.This is an excellent opportunity fo...Show more

 • Promoted

Collections Team Manager

Security Bank Corporationmakati, national capital region, Philippines

The Team Manager oversee the collection of unpaid insurance premiums as well as the management of remedial accounts for mortgage products such as HL, BML, and CTS.This includes handling foreclosure...Show more

 • Promoted

Collections Specialist

KMC Solutionstaguig, national capital region, Philippines

We are seeking a detail-oriented and customer-focused.This role is responsible for resolving past due and disputed accounts, ensuring timely collections, and collaborating with both internal teams ...Show more

 • Promoted

Collections Analyst

Concentrixquezon city, national capital region, Philippines

Grab the opportunity to be part of a global organization where Experience is Everything.Enjoy a disruptive workplace as we provide endless learning opportunities, sustainable career development, an...Show more

 • Promoted

Collections Manager (Shared Services)

HRTXTaguig, Metro Manila, Philippines
Quick Apply

Monday to Friday, Onsite - Dayshift.Lead and manage the end-to-end collections process, monitoring overdue accounts and ensuring timely follow-up on outstanding balances.Communicate and collaborate...Show more

Collections Assistant

SMDCpasay, national capital region, Philippines

SM Development Corporation is one of the leading names in Philippine real estate, delivering high-quality, well-planned developments nationwide.Committed to building a nation of homeowners, we seek...Show more

 • Promoted

Collections Officer

BDO Unibankmandaluyong, national capital region, Philippines

The Collections Officer is responsible for the evaluation of past due portfolio and assures that total delinquency rate of assigned bucket is maintained at a minimum and acceptable level.Performs c...Show more

 • Promoted

Collections Specialist

MicroSourcingPasay City, Metro Manila, Philippines
Quick Apply

Discover your 100% YOU with MicroSourcing!.Position: Collection Specialist (Intermediate).Work setup & shift: Onsite and Night shift.Site Location: Two E-com, MOA, Pasay.Enjoy above-market compensa...Show more

Collections Specialist

Comrisetaguig, national capital region, Philippines

You are not just "collecting payments"—you are a problem solver.Using your expertise in non-voice communication (Chat & Email), you will guide customers through their financial challenges by offeri...Show more

 • Promoted

Field Collections Supervisor

Carmudi Philippinestaguig, national capital region, Philippines

The Collections Supervisor will oversee and manage the collections.This role involves leading a team of collections professionals,.Team Leadership and Management:.Supervise and guide a team of coll...Show more

 • Promoted

Collections Officer (Skips)

Maybankmanila, national capital region, Philippines

The Collection Officer (Skips) is responsible for overseeing and managing the daily operations of the Skips team, ensuring efficient monitoring and performance of field collectors handling past-due...Show more

 • Promoted

Collections Assistant

Chinabank PHmetro manila, Philippines

The Collections Assistant is primarily responsible for the collection actions primarily through inbound and outbound tele-calling activities for cardholders with over limit, past due and delinquent...Show more

 • Promoted

Collection Team Leader

Asiacruit BPO, Inc.Taguig City, National Capital Region, PH
Quick Apply

At Asiacruit, we connect top talent with forward-thinking organizations across industries.Our mission is to help businesses grow through smart, strategic, and people-focused solutions.We are expand...Show more

Collections Associate

AboitizPowermakati, national capital region, Philippines

Company: Aboitiz Power - Solviva.Solviva is a fast-growing solar startup on a mission to make clean energy accessible and affordable for homeowners across the Philippines.We’re building the future ...Show more

 • Promoted

Collections Senior Associate

EastWest Ageas Insurancetaguig, national capital region, Philippines

Overall purpose, duties and responsibilities of the role:.Associate acts as the subject matter expert on all systems being used for collections operations and is expected to demonstrate a generalis...Show more

 • Promoted

Credit and Collections Sr Manager

ScalableOSMakati, 00, ph
Quick Apply

The Senior Manager of Credit and Collections is responsible for leading all aspects of credit risk management, accounts receivable, and cash collections across the company’s customer base.This role...Show more

Collections Specialist,,

JK.hiring30pasig, national capital region, Philippines

Client Profile: The company is a manufacturing firm established in 2006 that provides technical and operational solutions to its clients.Industry: Manufacturing Company .Salary: Php 20,000 - Php 25...Show more

 • Promoted

Collections Associate

Bank of the Philippine Islands (BPI)makati, national capital region, Philippines

The Collections Associate performs the necessary collection activities to ensure that past due accounts and balances assigned are at manageable, effective, and efficient levels.Collection activitie...Show more