Position: Customer Concierge
Salary: AU$1,700-AU$2,500/month
Work Schedule: 9:00AM - 6PM Philippine Time
OVERVIEW:
This role is responsible for managing the client journey from initial contact through to settlement. The focus is on delivering a smooth, well-supported experience by coordinating communication, collecting and validating documents, and ensuring files progress efficiently through the pipeline.
RESPONSIBILITIES:
Client Contact & Appointment Booking
Document Collection & Onboarding
Pipeline & CRM Management
Handover to Credit Analysts
Post-Approval & Settlement Support
Requirements
QUALIFICATIONS:
Key Attributes
Reporting & Relationships
PREFERRED SKILLS/EXPERIENCE (nice to have):
Customer Concierge - 141 • Manila, Metro Manila, PH
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