Join a team where your client focus and problem-solving skills make a daily impact. You will develop relationships with multiple clients, resolve complex inquiries, and educate clients on products and best practices. You’ll serve as an account manager, support new product adoption, and deliver solutions that enhance the client experience. Grow your skills in a collaborative environment that values flexibility, professionalism, and continuous improvement.
As a Client Service Specialist III in Commercial Card Cardholder Services, you are responsible for developing relationships with multiple clients and handling their servicing needs. You resolve routine and complex inquiries in a fast-paced call center environment, provide problem resolution by phone, and educate clients on products for their expense reporting needs. You assist clients with reports, new products, and coaching over the phone, and suggest best practices based on client needs. You operate independently and provide solutions to clients, ensuring superior service and quality.
Job responsibilities:
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
Additional information
All applicant requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool.
Internal Application Eligibility Requirements
Client Service Specialist III – Commercial Card Cardholder Service Manila (Commercial & Investment Banking) • Metro Manila, National Capital Region, Philippines
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