AS400 Support Engineer

Greetings From LanceSoft

Location: Manila

Hybrid Setup

Extendable Contract Role

Shift Schedule: Midshift, 2pm-12mn

Role: IBM System i (AS400) Support Specialist

As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your day will be filled with dynamic problem-solving, collaborating with team members, and ensuring the smooth operation of software applications. You will play a vital role in maintaining system integrity and performance, contributing to the overall success of the organization.

Roles & Responsibilities:

- Expected to perform independently and become an SME.

- Required active participation/contribution in team discussions.

- Contribute in providing solutions to work related problems.

- Analyze and troubleshoot application issues to ensure optimal performance.

- Collaborate with cross-functional teams to enhance system functionality.

- Document processes and solutions for future reference and training.

- Provide support and guidance to junior team members as needed.

- Stay updated with industry trends and best practices to improve service delivery.

Professional & Technical Skills:

- Required Skill: Expert proficiency in IBM System i (AS/400) RPG IV.

- Strong understanding of application support methodologies and practices.

- Experience with system performance monitoring and optimization techniques.

- Familiarity with database management and data integrity principles.

- Knowledge of software development life cycle and project management.

- Experience in troubleshooting and resolving technical issues efficiently.

Additional Information:

- The candidate should have minimum 1 year of experience in IBM System i (AS/400) RPG IV.

- This position is based at our Manila office.

Must have and Good to have skills: RPG, Cobol AS400,

Number of years experiences needed: 5-12 years

No. of hours per week: 45 hours

Shift Schedule: Midshift, 2pm-12mn