Network Technician, IT Services, CIS

Are you a Network Technician eager for more challenging and impactful work? Do you thrive on solving complex technical problems and putting customers first? If so, Amazon has the perfect opportunity for you.

We are currently hiring for a Network Technician to work within our Corporate Infrastructure Services (CIS) business unit. The role is part of the Office Infrastructure Deployment (OID) team that is a follow-the-sun global team of network infrastructure deployment engineers that works on the turn-up of new Amazon corporate offices, post-occupancy projects like office expansions or decommissions, life cycle replacement projects (hardware & software refreshes) and strategic security networking initiatives that will impact and touch every Amazon employee working in a corporate office environment.

All of OID’s work is executed remotely and you will collaborate with other teams within Amazon like AWS Networking, IT Services, Technical Program Managers and Low Voltage Contractors (LVC’s). The role will require you to work from our corporate office in Cebu, Philippines.

We value our engineers and their growth. In addition to other Amazon benefits, we also offer our engineers 12 days of formal training opportunities in a calendar year to pursue your interests to improve and sharpen your professional skills.

Key job responsibilities
Create and implement configuration changes on the network, during scheduled change management windows.
Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configurations.
Collaborate with our partners within Amazon like AWS Networking, IT Services, Technical Program Managers and Low Voltage Contractors (LVC’s) to deploy changes.
Create and review documentation and process regarding network implementation/deployments, recurring issues, new standard operating procedures, knowledge transfer material, etc.

BASIC QUALIFICATIONS

- BS/BE/BTech in Information Systems, Computer Science or other Engineering disciplines or similar relevant educational background.
- 3+ years of enterprise experience as a technician or engineer; or an equivalent combination of education and experience.

PREFERRED QUALIFICATIONS

- Experience as a network tech in a corporate office environment, experience with physical infrastructure installations and basic troubleshooting skills.
- Understanding of infrastructure technologies, including Routers and Switches as well as an understanding of common networking protocols (BGP, OSPF, VRF)
- Experience working with Cisco routers/switches/firewalls and deploying or supporting Cisco wireless network equipment.
- Basic scripting/programming with Python (preferred) and fundamental knowledge in version control (preferably Git Framework).

Our inclusive culture empowers Amazonians to deliver the best results for our customers.