Customer Development Manager

Customer Development Manager

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Customer Development Director

Location:

Asia Pacific, Philippines, Metro Manila, Taguig

Work Location:

Fully Onsite

What you will do

This role will be responsible for supervising the distributor on the assigned territory. He/She is responsible for helping the company address customer expectations and serve their needs. The individual will also determine area opportunities together with the shopper marketing team, and manage account receivables to manage distributor cashflow.

What You Will Do

• Works with Distributor OM in hiring, training and evaluating performance of sales representatives

• Establishes team and individual sales goals through total channel and per account activities that are aligned with account’s monthly/yearly targets

• Budget Manager for all channels for the area • Ensures that Shopper Marketing Activities are properly cascaded to sales team

• Ensures on time placement of new product and must-sell SKUs

• Creates weekly report with drivers and necessary next steps to address opportunities

• Analyze sales data to identify opportunities for increased productivity and sales on both a group and individual level.

• Prepares/controls budgets for the covered territory.

• Coaching and mentoring sales team with quarterly sales course refresher to make sure that the salesmen never forget the basic guidelines of being a salesman.

• Works with Area Activation Manager in implementing big ticket activations in the area that will help both in revenue/customer loyalty

• Works closely with sales manager to implement annual/quarterly sales plan and necessary changes required to achieve objectives.

• Statement of account weekly submission, manages accounts receivables per account to make sure that there are no floating balances per account to avoid holding of orders

• Conducts yearly business review with Key customers and make sure that they are aligned with our whole year plan.

What We Are Looking For

• Bachelor’s degree with a solid 6+ years of sales experience

• Uses creativity and innovation to develop solutions to complex problems.

• Ensures solutions are consistent with organization objectives.

• Preferably with background and experience in FMCG (food or non-food categories) retail environment and distribution, with strong commercial and analytical skills

• Strong relationship and stakeholder management with excellent communication and negotiation skills

• Ability to negotiate with customers and to drive process improvements amidst complexity

• Resilient and able to work in a complex and ambiguous environment

• Passionate about making an impact in people’s lives

• Proficient in computer applications

• Good driving skills and has a valid driver's license

What’s In It For You

• Competitive Benefit Package

• Paid Company Holidays, Paid Vacation, Volunteer Time, & More!

• Learning & Development Opportunities

• Flexible Work Arrangements

• Employee Resource Groups

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.