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Freight Forwarding Assistant Manager
Freight Forwarding Assistant ManagerELITE BUSINESS SOLUTIONS • Taguig, National Capital Region, Philippines
Freight Forwarding Assistant Manager

Freight Forwarding Assistant Manager

ELITE BUSINESS SOLUTIONS • Taguig, National Capital Region, Philippines
6 days ago
Job description

Job description:

Broad Scope

The Freight Forwarding Assistant Manager supports the Freight Forwarding Manager in overseeing and managing daily freight forwarding operations. This role ensures efficient coordination of shipments, compliance with customs regulations, and timely delivery while maintaining high customer service standards. The Assistant Manager will help lead a team, liaise with clients and carriers, and optimize logistics processes.

Essential Duties and Responsibilities

  • Assist in managing the end-to-end freight forwarding process, including air, sea, and land shipments.
  • Coordinate with customs brokers, carriers, and warehouses to ensure smooth transportation and delivery of goods.
  • Oversee documentation processes such as bills of lading, customs declarations, shipping instructions, and compliance paperwork.
  • Monitor shipment status, resolve issues or delays, and communicate updates to clients and stakeholders.
  • Support the Freight Forwarding Manager in negotiating freight rates and contracts with carriers and service providers.
  • Lead, train, and supervise freight forwarding staff to ensure operational efficiency and adherence to company policies.
  • Ensure compliance with international trade regulations, customs laws, and company policies.
  • Maintain accurate records of shipments, costs, and performance metrics.
  • Participate in continuous process improvement initiatives to enhance service quality and cost efficiency.
  • Handle customer inquiries and provide proactive solutions to logistics challenges.
  • Assist in preparing reports related to freight forwarding activities and performance analysis.

Requirements

Education / Qualification

  • Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, International Trade, or a related field (required).
  • Relevant vocational training or diplomas in logistics, shipping, or customs may be considered in lieu of a degree, combined with relevant experience.

Experience

  • 5 to 10 years of solid experience in Freight Forwarding, Shipping, or Logistics preferred.
  • At least 5 years of experience in the same role/industry required.
  • Strong knowledge of international freight forwarding, customs clearance, and transportation regulations.
  • Excellent organizational, communication, and leadership skills.
  • Proficient in freight management software and MS Office applications.
  • Ability to work under pressure and manage multiple shipments simultaneously.
  • Detail-oriented with strong problem-solving abilities.
  • Willing to work in McKinley, Taguig City.

Skills

  • Proficiency in MS Office (PowerPoint, Excel, and other applications).
  • Strong command of English.
  • Market knowledge and industry awareness.
  • Effective communication and negotiation skills.
  • Ability to build rapport with clients and partners.
  • Strong time management and planning skills.
  • Excellent reporting and analytical abilities.

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Freight Forwarding Assistant Manager • Taguig, National Capital Region, Philippines

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