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Customer Support Specialist (Locator Support) | Remote - PH
Customer Support Specialist (Locator Support) | Remote - PHSmart Apartment Data • Central Visayas, PH
Customer Support Specialist (Locator Support) | Remote - PH

Customer Support Specialist (Locator Support) | Remote - PH

Smart Apartment Data • Central Visayas, PH
2 days ago
Job type
  • Quick Apply
Job description

Salary: Php 30,000 – Php 35,000 per month

Role: (Remote / Full-Time)

Locations: Metro Manila, Central Visayas, Davao Region

Schedule: US Central Time

We are hiring a Customer Support Specialist to assist our locator clients using our software platform.

This role provides multi-channel customer support through calls, email, and chat. You will guide clients on how to use the platform, answer questions, and help resolve issues.

Because you will be supporting English-speaking clients, excellent spoken and written English is required.

Responsibilities

  • Provide customer support through calls, email, and chat
  • Assist locator clients in navigating our platform
  • Explain features and guide users step-by-step
  • Troubleshoot common issues and provide solutions
  • Escalate complex cases when necessary
  • Maintain clear, professional communication with clients

Requirements

  • At least 2 years of BPO or customer support experience
  • Experience handling voice and non-voice support
  • Excellent English communication skills (spoken and written)
  • Comfortable learning and using software applications
  • Reliable internet connection and home workspace
  • Available to work US Central Time hours

Please apply only if the salary range of PHP 35,000 – 40,000 aligns with your expectations.

Benefits

  • 100% remote / home-based work
  • Monthly salary: PHP 35,000 – 40,000
  • Collaborative and supportive team
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Customer Support Specialist (Locator Support) | Remote - PH • Central Visayas, PH

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