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Up to 28k Pay / Telco Account(Non-Voice) - Open to No BPO Exp

Up to 28k Pay / Telco Account(Non-Voice) - Open to No BPO Exp

BPO Telesys HubEastwood, National Capital Region, Philippines
2 days ago
Job description

Effectively identify, troubleshoot, and resolve customer concerns.

Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction.

Recognize opportunities to retain customers by presenting alternative solutions, special offers, or service upgrades that align with their needs.

Follow all company policies and regulatory requirements related to customer privacy, data security, and compliance standards.

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Open • Eastwood, National Capital Region, Philippines

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