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Ecommerce Account Officer (Online Marketplace) Pasig City
Dempsey Resource Management IncPasig, National Capital Region, PH30+ days ago
Job descriptionMaintenance and compliance to the platform’s service level agreement in order fulfillment and other Duties and Responsibilities include; Edit / Enter products and other data into Marketplace eCommerce system (Seller Center) and integrate with Develop and implement eCommerce ads within Marketplace by coordinating with marketing, creative, Manage day to day operations between warehouse, inventory, fulfillment, etc. Communicate with internal teams to coordinate inventory level / merchandise planning, new product Provide regular reporting to Accounting Department and direct reports Provide regular reporting, insights and recommendations to Brand Director on ad campaigns Graduate of Marketing or Business Administration course or any related Business Course Minimal but significant experience in E-commerce operation Knowledge in Shopify, Magento and other platforms or similar experience a plus Microsoft Office proficiency is required
Responsible for monitoring the platform activity, coordinating with the platform Key Account Manager and
other support groups i.e., Marketing, Fulfillment, Customer Service, MPC, IT and Audit teams, solving
problems at a day-to-day level especially with online orders. Ensuring the smooth day-to-day operation of
the assigned platform, from store decoration to customer satisfaction.
Functions :
- Sales and Marketing – meet ecommerce KPIs and targets
- Customer Service and Management - provide solutions to customers’ common issues and expectations to
increase conversion
requirements
RPRO, PayRecon or any retail operating systems
development, production and warehouse teams
arrival / promotion
Qualifications :
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Account Officer • Pasig, National Capital Region, PH