Service Desk

Qualifications :

• Completed 1st Year in College
• At least 3 years BPO experience with 2 years of experience in a Service Desk role, IT helpdesk or Technical Support role - Under BPO or IT Shared Services
• Strong problem-solving and analytical skills to quickly identify and resolve issues
• Excellent communication and customer service skills to effectively interact with end-users
• Working knowledge of common desktop applications, operating systems, and hardware
• Ability to multitask and prioritize tasks in a fast-paced environment
• Enthusiasm for continuous learning and adaptability to new technologies
• Willing to work ON SITE in BGC, Taguig City