Chief Operations Officer

Overview

Who We Are : We are a global AI-powered technology and services group operating multiple brands across health, wellbeing, and performance. We're AI-first, outcome-obsessed, automation-heavy, and scale through tight systems, high standards, and radical transparency.

The Role - Chief Operations Officer (COO) : We are hiring a COO to architect and run the front-end plumbing of the business : operating model & OKRs, RevOps alignment, service management, platform architecture (CRM / CX / billing / support / data), vendor strategy, security & compliance readiness, and the seamless integration of new funnels, programs, and products into our ecosystem. You will build interoperable operations across brands, unify tooling and data, and drive speed, safety, and efficiency in a way that feels "set-and-scale."

Who You Are : A high-agency operator with deep experience in AI / tech services who :

• Translates strategy into quantified, trackable OKRs / KPIs and consistently delivers
• Has shipped RevOps and service-management programs (lean ITIL 4 practices, not bureaucracy)
• Understands DORA / Accelerate metrics and partners with Product / Engineering to improve flow
• Is fluent in security & compliance (SOC 2, ISO 27001, NIST CSF) and vendor risk
• Designs for interoperability and shared services across brands, not silos
• Communicates crisply at the exec table and dives deep with operators when needed

Key Responsibilities

Requirements

Benefits

Culture & Work Ethos

We foster a culture of innovation, performance, and purpose. Success is measured by outcomes, and we thrive in a fast-paced, AI-first environment. Transparency, collaboration, and high standards guide how we work, while our mission is to use technology for good, advancing health, well-being, education, and human performance.

Please note : This posting reflects current hiring needs and does not guarantee a job offer or the ability to accept applications. Check your inbox for next steps after applying.

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