Financial Account / Weekends Off - Voice / Non-Voice

Respond to customer questions about account balances, transactions, and general financial details.

Handle account modifications, including updating personal information, closing accounts, and setting up new ones.

Help customers comprehend the terms and conditions of financial products and services.

Forward complex or unresolved concerns to the relevant department or supervisor when needed.

Achieve or surpass sales goals and performance benchmarks established by the company.