General Accounting - Claims Accounting Team Lead

Duties and Responsibilities

Financial Management (Claims Accounting) : Plans and implements department-specific strategies aligned with the organizations overall goals. Monitors budget adherence, ensures proper resource allocation, and identifies opportunities for cost optimization.

Experience Management (Claims Accounting) : Oversees day-to-day service delivery, ensures compliance with SLAs, resolves issues, and provides feedback to enhance client experience.

Process Management (Claims Accounting) : Manages the end-to-end workflow of the team, ensuring compliance with established procedures, accuracy, and adherence to service level agreements. Develops and implements policies and guidelines to align with departmental and company objectives.

Data Management (Claims Accounting) : Ensures the teams compliance with data and document management standards, maintaining accurate and complete records and databases.

Talent Management (Claims Accounting) : Provides daily guidance, coaching, performance feedback, and development opportunities to team members to foster engagement, growth, and continuous improvement.

Qualifications

Bachelors / College Degree in Accountancy or other accounting-related courses.

CPA license is an advantage.

At least 3 years of experience in claims accounting, technical accounting, or financial reporting within the insurance industry.

Minimum of 1 year in a supervisory or team lead role.

Demonstrated expertise in specialized accounting principles for insurance claims, including loss reserve valuation, IBNR (Incurred But Not Reported), and preparation of technical reports (e.g., Loss Triangles).

Strong knowledge of technical financial reporting and analysis, ledger reconciliation and control, and cross-functional workflow management.

Proficient in MS Office applications (Word, Excel, PowerPoint) and data analysis tools.

Excellent English communication skills, both oral and written.

Strong attention to detail and accuracy.

Willing to work on-site in Makati City.