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Head of IT
Head of ITMonroe Consulting Group • Philippines
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Head of IT

Head of IT

Monroe Consulting Group • Philippines
5 days ago
Job description

Executive Monroe Consulting Group is recruiting on behalf of a #1 global market leader in digital shopper marketing. Our client is looking for a Head of IT. This job initially offers a remote work set-up and will transition to Hybrid (2-3 days onsite).

Job Summary

Our client is seeking a hands-on Head of IT based in Manila to lead a lean, high-impact IT function responsible for day-to-day reliability, security, and enterprise systems.

This role is well-suited to a senior IT leader who enjoys being close to the systems , takes pride in well-run operations, and values clear ownership over unnecessary complexity. You will personally operate and improve key IT and security platforms while leading a small local team and partnering closely with US-based leadership.

We value IT as a core operational and risk-management function , and we are intentional about keeping it focused, well-scoped, and effective.

Key Responsiblities

Run Reliable, Hands-On IT Operations

  • Operate and oversee identity and access management (SSO, MFA, user lifecycle)
  • Ensure dependable end-user computing, device provisioning, and support
  • Manage core corporate infrastructure and SaaS systems
  • Own backups, disaster recovery readiness, and incident response

Operate and Improve Security Controls

  • Hands-on operation of endpoint security (CrowdStrike or equivalent EDR)
  • Configure, monitor, and respond to endpoint and network security alerts
  • Participate directly in incident investigation and remediation
  • Maintain a pragmatic, proportionate security posture aligned with business risk
  • Own Enterprise & Business Systems

  • Administer core enterprise platforms, including ERP (Deltek), finance, and HR systems
  • Reduce reliance on external consultants through direct system ownership
  • Ensure systems are reliable, well-documented, and support business operations
  • Lead a Lean, Local IT Team

  • Manage and mentor a small Manila-based IT team
  • Set clear expectations for ownership, documentation, and escalation
  • Create a calm operating environment where issues are addressed early and professionally
  • Partner Effectively Across Regions

  • Work closely with mixed US and Manila-based Finance and Product Engineering leaders
  • Provide clear, timely communication on incidents, risks, and tradeoffs
  • Support audits, insurance requirements, and customer security reviews as needed
  • Operational Efficiency & Right-Sizing

  • Continuously evaluate team structure, tooling, and security controls to ensure they are proportionate to business risk and company size
  • Simplify processes and reduce unnecessary friction while maintaining reliability and security
  • Key Qualifications

  • 8-15 years of experience in IT operations, infrastructure, and security
  • Proven experience in hands-on endpoint security operations (CrowdStrike or similar)
  • Strong background in identity & access management, device management, and SaaS operations
  • Experience owning enterprise systems (ERP, finance-adjacent platforms)
  • Comfortable operating in a small team where leaders stay close to the work
  • Calm, practical judgment during incidents and change
  • This is a hands-on leadership role . Candidates who prefer purely strategic or advisory positions will not be a good fit.

    How You'll Work

  • You will have clear authority for IT operations and security within the enterprise domain
  • Product Engineering owns product systems and application architecture; you set guardrails and partner closely
  • Risk decisions are documented and made transparently with leadership
  • What Success Looks Like

  • Employees experience IT as dependable and responsive
  • Endpoint security is actively monitored and well-understood
  • Incidents are handled calmly and effectively
  • Enterprise systems are stable and owned internally
  • Leadership trusts the IT function and rarely needs to escalate
  • Security controls are proportionate to risk, enabling employee velocity rather than hindering it
  • IT is viewed as a dependable partner that rarely escalates and does not block progress unnecessarily
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    Head of IT • Philippines

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